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Consignment Associate Jobs in Cleveland, TN (NOW HIRING)

Consignment Associate information

What are some common challenges faced by consignment associates and how can they be managed effectively?

Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.

What are the key skills and qualifications needed to thrive as a consignment associate?

To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.

What is the difference between Consignment Associate vs Retail Sales Associate?

AspectConsignment AssociateRetail Sales Associate
Required CredentialsHigh school diploma; experience in sales or customer serviceHigh school diploma; sales or customer service experience often preferred
Work EnvironmentConsignment stores, boutiques, or specialty shopsDepartment stores, retail outlets, or malls
Employer & IndustryConsignment shops, secondhand stores, luxury boutiquesRetail chains, department stores, specialty retailers

Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.

What is a consignment associate?

Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.
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Infographic showing various Consignment Associate job openings in Cleveland, TN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Services Associate

Hunter Museum of American Art

Chattanooga, TN • On-site

$16.03/hr

Other

Posted 7 days ago


Job description

Guest Services Associate

The Guest Services Associate provides a high-quality and engaging experience for all museum guests, gift shop customers, and teammates. The Guest Services Associate accurately accounts for all museum admissions, guest service desk membership payments, and gift shop sales.

Primary Duties and Responsibilities

  1. Perform the daily operations of the guest service desk with a focus on customer service, organization, and efficiency, ensuring guests are attended to appropriately, and accuracy of recording member visitation data and guest admission payment.
  2. Adhere to admission and cash handling procedures and balance drawer before and after every shift.
  3. Greet and orient visitors and self-guided groups.
  4. Participate in regular training as directed to maintain a working knowledge of the exhibitions and programs offered by the Hunter Museum.
  5. Balance the welfare of the museum with the expectations of museum visitors; communicate with various visitors with diverse interests and abilities to ensure a positive museum experience; and resolve visitor concerns and complaints.
  6. Encourage and record guest feedback through surveys.
  7. Work with the facility department to ensure public spaces (stairs, lobby, coat room, gift shop, restrooms, and entry doors) are neat, clean, and inviting.
  8. Assist, as directed, in the everyday operations of the museum gift shop, including merchandising, pricing, stocking, receiving, ordering, and managing store display and consignment products, with a focus on customer service.
  9. Assist with special store promotions including trunk shows, book signings, holiday promotions, and special group promotions.
  • Participate in all staff meetings and walk-throughs and provide administrative support as needed.

Key Qualifications

  • College degree preferred with coursework in business, marketing, sales, and/or art history preferred.
  • Related customer service work experience, education, and/or training.
  • Expected to complete 1st Aid, CPR, and AED training.
  • Microsoft Office skills, including Outlook, Word, Excel, and Access.
  • Knowledge of guest service principles, practices, and procedures
  • Ability to implement effective initiatives and strategies to ensure consistent excellent guest services in all areas of the Hunter Museum.
  • Strong communication, negotiation, and leadership skills
  • Retail sales experience preferred.
  • Knowledge of POS cash register procedures
  • Strong technological skills, including familiarity with database systems and phone applications.

Part-time, hourly ($16.03/hour); up to 25 hours/week, must be able to work a flexible schedule, including evenings, weekends, and holiday hours as needed.

All submissions must be received by August 10, 2026, at 5:00 PM EST.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.