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Bank Repossession Jobs in Reno, NV (NOW HIRING)

Collections Representative II (PST)

Reno, NV · On-site

$17 - $22/hr

It is also home to Eaglemark Savings Bank, the Company's lending institution, where all loans are ... Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when ...

Bank Repossession information

What is the difference between Bank Repossession vs Auto Appraiser?

AspectBank RepossessionAuto Appraiser
Required CredentialsRepossessors often need a license or certification, knowledge of legal proceduresAppraisers typically require certifications like ASA or state licensing, knowledge of vehicle valuation
Work EnvironmentFieldwork, often on-site at repossession locations or vehiclesOffice-based, inspecting vehicles and preparing appraisal reports
Industry UsageUsed by banks, lenders, and repossession agenciesUsed by insurance companies, dealerships, and auction houses

While both roles involve vehicles, Bank Repossession focuses on recovering collateral for lenders, often requiring legal and fieldwork skills. Auto Appraisers evaluate vehicle value for insurance or sale purposes, mainly working in office settings. Both roles are essential in the automotive and financial industries but serve different functions.

How do I get into a repo job?

To get into a bank repossession job, candidates typically need a high school diploma or equivalent, along with knowledge of vehicle or asset recovery processes. Relevant skills include attention to detail, communication, and sometimes a valid driver’s license; some positions may require prior security or law enforcement experience. Entry often involves applying through financial institutions, repossession agencies, or specialized training programs, and may require background checks and licensing depending on the jurisdiction.

How do I become a repossession agent?

To become a repossession agent, you typically need a high school diploma or equivalent, a valid driver's license, and a clean driving record. Many states require licensing or registration, and agents often receive on-the-job training or certification in repossession procedures and legal requirements.

What are some common challenges faced by professionals working in bank repossession, and how can they be managed?

Professionals in bank repossession often encounter challenges such as dealing with emotionally charged situations, navigating complex legal requirements, and ensuring safety during the recovery process. Managing these challenges requires strong communication skills, up-to-date knowledge of relevant laws and regulations, and adherence to strict ethical guidelines. Many teams rely on thorough training, clear protocols, and collaboration with legal and security experts to ensure repossessions are handled effectively and respectfully.

What are bank repossession jobs?

Bank repossession jobs involve recovering property, such as cars, homes, or equipment, that borrowers have failed to pay for according to loan agreements. Professionals in this field, often called repossession agents or recovery agents, locate and reclaim assets on behalf of banks or financial institutions. Their work requires knowledge of state and federal laws, negotiation skills, and sometimes coordination with law enforcement. These jobs can be physically demanding and may involve dealing with stressful or confrontational situations. Many repossession agents work for specialized recovery companies contracted by banks.

Do repossession agents make good money?

Repossessions agents, including those working in bank repossession, typically earn a combination of base pay and commissions, with salaries varying based on experience, location, and the complexity of cases. On average, they can make between $30,000 and $60,000 annually, with some experienced agents earning more through performance-based incentives. Skills in negotiation, driving, and understanding legal procedures are important in this role.

What are the key skills and qualifications needed to thrive as a Bank Repossession Agent, and why are they important?

To thrive as a Bank Repossession Agent, you generally need knowledge of repossession laws, negotiation skills, and a clean driving record, often supported by a high school diploma or equivalent. Familiarity with skip tracing tools, asset tracking software, and repossession management systems is typically required. Strong communication, conflict resolution, and discretion are essential soft skills for dealing with debtors and sensitive situations. These skills ensure lawful, safe, and effective recovery of assets while maintaining professionalism and compliance with regulations.

Does repo work pay well?

Bank repossession jobs typically offer moderate pay that can vary based on experience, location, and the employer. These roles often involve physical work and require knowledge of vehicle identification and legal procedures, with compensation sometimes including commissions or bonuses for successful recoveries.
What job categories do people searching Bank Repossession jobs in Reno, NV look for? The top searched job categories for Bank Repossession jobs in Reno, NV are:
Infographic showing various Bank Repossession job openings in Reno, NV as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Collections Specialist I, II, III - Reno, NV

Collections Specialist I, II, III - Reno, NV

Old Second National Bank

Reno, NV • On-site

$20.50 - $25.50/hr

Full-time

Posted 10 days ago


Old Second National Bank rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

143rd of 150 rated banks


Job description

Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview
The Collections Specialist is responsible for securing payments from consumers for delinquent accounts between 30-120 days past due.
Essential Job Function - all levels
  • Locate and notify customers of delinquent accounts (30 - 120 days) by mail, telephone or email to solicit payment on motorsport loans.
  • Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts).
  • Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies, etc.).
  • Research and analyze overdue accounts prior to initiating skip tracing efforts. Assign accounts to outside repossession/skip agencies and follow up with repossession/skip sources to ensure timely updates on sensitive information.
  • Answer incoming calls. Answer customer questions, take payments and service current accounts.
  • Perform office duties such as filing correspondence, answering emails and creating internal reports.
  • Ensure operational integrity through compliance with all policies, procedures and regulations.

Additional Responsibilities/Focus of Collections Specialist (Level III):
  • Handles escalated and more complex calls; may focus on accounts of greater delinquency.

Minimum Requirements:
Collection Specialist (Level I, II):
  • High school diploma (or equivalent) and one year of related experience (customer service, collections, or related); or equivalent combination of education and experience.
  • Must work a flexible schedule inclusive of weekends and overtime to meet business needs.

Collection Specialist (Level III):
  • High school diploma (or equivalent) and two years of related experience (customer service, collections, or related); or equivalent combination of education and experience.
  • Must work a flexible schedule inclusive of weekends and overtime to meet business needs.

Competencies - All levels
  • Excellent oral/written communication, negotiation and active listening skills.
  • Strong attention to detail and accuracy while maintaining work in a fast-paced environment
  • Knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques.
  • Demonstrates adherence to privacy and confidentiality guidelines.
  • Maintains calm and professional demeanor in stressful situations.
  • Proficient in Microsoft Word, Excel and Outlook. General working knowledge of internet-based applications, or Jack Henry SilverLake.

Preferred, but not required
  • More than one year of collections experience with a focus in auto or powersport collections.
  • Bi-lingual English and Spanish
  • Previous experience utilizing Jack Henry SilverLake.

Base pay:
Level I, II: $19.46 - $23.50/hour.
Level III: $20.50 - $25.50/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Variable pay: Eligible to participate in the Collections Incentive Plan. Payment varies based upon collection activities.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!

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