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Atlassian Administrator Remote Jobs in Indiana (NOW HIRING)

Software Development Tools Manager

Carmel, IN · Remote

$123K - $162K/yr

Lead a cross-functional tools team (engineers, automation specialists, and administrators ... Experience with Atlassian stack administration at enterprise scale (Jira, Confluence, Crowd/SSO ...

Atlassian Administrator Remote information

What are some common challenges faced by remote Atlassian administrators, and how can they be addressed?

Remote Atlassian Administrators often face challenges related to communication and collaboration with dispersed teams, especially when troubleshooting urgent issues in Jira, Confluence, or other Atlassian products. To address these, it's important to establish clear channels for reporting problems and to proactively document system changes and updates. Regular check-ins with development and support teams, as well as leveraging screen sharing and collaboration tools, help ensure that everyone remains aligned and informed. Building strong relationships remotely and maintaining thorough documentation can significantly improve workflow and reduce misunderstandings.

What is the difference between Atlassian Administrator Remote vs Jira Administrator?

AspectAtlassian Administrator RemoteJira Administrator
CertificationsAtlassian Certified Professional, Jira certificationsJira Administrator Certification, Atlassian certifications
Work EnvironmentRemote, collaborative teams, IT or DevOps departmentsOn-site or remote, IT teams managing Jira instances
Industry UsageIT, software development, project managementSoftware companies, IT departments, project teams

The Atlassian Administrator Remote role involves managing multiple Atlassian tools remotely, including Jira, Confluence, and Bitbucket, often requiring broader platform knowledge. The Jira Administrator focuses specifically on configuring and maintaining Jira projects and workflows. Both roles share certifications and work environments but differ in scope and tool specialization.

What is an Atlassian administrator?

An Atlassian Administrator is a professional responsible for managing, configuring, and maintaining Atlassian products such as Jira, Confluence, Bitbucket, and others. They ensure that these tools are set up to support an organization's workflows, permissions, integrations, and security requirements. Working remotely, they also provide user support, troubleshoot issues, and implement best practices for collaboration and productivity. Their role is crucial for teams that rely on Atlassian software for project management and software development.

What are the key skills and qualifications needed to thrive as an Atlassian administrator?

To thrive as an Atlassian Administrator, you need a deep understanding of Atlassian products (like Jira, Confluence, and Bitbucket), experience with system administration, and a relevant technical degree or certifications (such as Atlassian Certified Professional). Familiarity with scripting, automation tools, user management, and integration of third-party applications is typically required. Strong problem-solving abilities, clear communication, and a proactive approach to remote collaboration help you stand out in this role. These skills ensure efficient platform management, seamless user support, and effective teamwork in distributed environments.
What job categories do people searching Atlassian Administrator Remote jobs in Indiana look for? The top searched job categories for Atlassian Administrator Remote jobs in Indiana are:

Software Development Tools Manager

Allegion

Carmel, IN • Remote

$123K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Allegion rating

8.3

Company rating: 8.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

67th of 538 rated manufacturers


Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Job Title

TheSoftware DevelopmentTools Manager leads the strategy, operation, and continuous improvement of the software development life cycle (SDLC) toolchain. You will own the tooling experience that enables product delivery, quality, and developer productivity across planning, source control, CI/CD, testing, release management, and observability. This is a hands-on leadership role that combinespeoplemanagement, technical ownership, vendor and stakeholder engagement, and process improvement.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

  • Define and execute the SDLC tools roadmap to support business priorities (planning, source control, CI/CD, build/release, code quality, test automation, artifact management, security scanning, monitoring/tracing).
  • Lead a cross-functional tools team (engineers, automation specialists, and administrators) responsible for implementing,operating, and evolving the toolchain.
  • Maintain andoperatecore platforms (e.g., Jira, Confluence, Bitbucket/GitHub, Jenkins/GitHub Actions/GitLab CI, Artifactory/Nexus, SonarQube, SRE/observability tools), ensuring high availability, scalability, security, and compliance.
  • Drive automation: reduce manual steps in build/test/deploy pipelines, improve reproducibility, and shorten lead time for changes.
  • Partner with product engineering, QA, security, and platform teams to onboard projects, define best practices, and provide consultative support for CI/CD, branching, release workflows, and developer experience.
  • Manage vendor relationships and licensing for commercial tools; evaluate and pilot new tools and integrations.
  • Define and measure SLAs, KPIs, and ROI for tooling (e.g., deployment frequency, mean time to recovery, lead time, incident resolution SLAs, developer satisfaction).
  • Lead incident response and postmortem for tooling outages; ensure robust monitoring, capacity planning, and disaster recovery for critical toolchain components.
  • Build and run effective change management, governance, and access controls for tool configurations and workflows.
  • Create andmaintaindocumentation, templates, training, andenablementmaterials for developers and release managers.
  • Champion security, compliance, and audit-readiness across the SDLC toolchain (credential management, SSO, RBAC,secretsmanagement, artifact signing).
  • Recruit, mentor, and grow team members;establishclear goals, career paths, and performance metrics.

Outcomes / success metrics

  • High developer satisfaction with tools (target e.g., >95% satisfaction or as defined by surveys).
  • Increased deployment frequency and reduced lead time for changes.
  • Reduction in toolchain incidents and faster mean time to resolution (MTTR).
  • Cost-effective vendor/licenseutilizationand clear ROI on tool investments.

What You Need to Succeed:

Required qualifications

  • 7+ years of experience in software delivery tooling, platform engineering, DevOps, or related roles; 3+ years in a leadership or people-management role.
  • Deep hands-on experience with multiple SDLC tools and platforms (e.g., Jira/Confluence, GitHub/Bitbucket, CI/CD systems, artifact repositories, test automation frameworks, SonarQube, SSO/Okta,secretsmanagement).
  • Proventrack recorddesigning andoperatinglarge-scale, reliable developer platforms or toolchains in cloud and hybrid environments.
  • Strong automation skills (scripting, pipeline-as-code, infrastructure-as-code - e.g., Terraform, Ansible).
  • Experience withmonitoring,loggingand incident management for platform services.
  • Strong stakeholder management and communication skills -abilityto translate technical decisions into business outcomes.
  • Experience negotiating with vendors and managing licensing models.
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience (or higher).

Preferred qualifications

  • Experience with Atlassian stack administration at enterprise scale (Jira, Confluence, Crowd/SSO integrations).
  • Familiarity withGitHub Enterprise andmodern CI/CD patterns (feature flags, canary/blue-green deployments).
  • Knowledge of software security tooling (SCA, SAST, DAST) and compliance frameworks.
  • Experience managing distributed teams and enabling remote developer productivity.
  • Certifications in cloud platforms (AWS/Azure/GCP), DevOps, or relevant tooling.

Behavioral competencies

  • Customer-first mindset - focused on enabling engineering teams and removing obstacles.
  • Data-driven decision making and strong analytical skills.
  • Incremental and pragmatic approach to change; able to balance speed with stability.
  • Collaborative leader who mentors and elevates team members.

Typical tech stack (examples)

  • Issue & documentation: Jira, Confluence
  • Source control: GitHub, Bitbucket, GitLab
  • CI/CD: Jenkins, GitHub Actions, GitLab CI,CircleCI
  • Quality/security: SonarQube,Snyk,Dependabot
  • Secrets/identity: Vault,HashiCorp, Okta

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

  • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
  • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
  • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
  • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You'll Get from Us:

  • Health, dental and vision insurance coverage, helping you "be safe, be healthy".
  • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
  • Tuition Reimbursement
  • Unlimited PTO
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can "serve others, not yourself"
  • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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