Associate Trainer Jobs in Decatur, AL (NOW HIRING)

This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment. 

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
• Create a positive, professional, and trusting environment for all valued associates and the customers and pets served.
• Answers phone and schedules obedience classes.  Be present in the store and available to discuss our obedience program to all customers
• Advise obedience customers in the purchase of product appropriate, necessary to attend obedience classes and at-home positive reinforcement training
• Follow the Petsense obedience training procedures as outlined in the Obedience training documents and videos.
• Train the customer and their dogs with patience, consistency and sensitivity to the customers' needs and the role they play in training their dog.
• Adhere to customer specific needs and desires in training their dog
• Talk to dog or use other non-physical techniques to keep the dog calm and in the trainer and customer's control
• Report all accidents and injuries to the Store Manager promptly
• Properly and completely fill out required obedience training forms as applies to the program
• Observe all safety rules and procedures and adhere to safety standards
• Adhere to cleanliness standards, to include, sweeping, vacuuming, cleaning of the area(s) the customers and their pets are trained
• Team Members are required to perform a combination of the following duties during 95 percent of their day.  Although the mix may vary from one day to another, our business and staffing model makes it essential that every Associate be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
  • Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company
  • Recovery of merchandise 
  • Participate in mandatory freight process 
  • Complete Plan-o-gram procedures (merchandising, sets, and resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
  • Complete all documentation associated with any of the above job duties
• Team Members also may be required to perform other duties as assigned.
   

Experience: Minimum of 1-year experience training pets. Must be comfortable working with dogs. Retail experience and/or pet/live animal knowledge is strongly preferred.

Education: High school diploma or equivalent.  Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately. 
 

• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
   

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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