Have you ever worked for an Allstate Agency or Allstate Home office? Are you looking for a career at an established Allstate Agency? This may be the right job for you.
We are looking to hire a CSR with prior Allstate Insurance experience and training. Position can be remote, in person or even a hybrid of both. Hours are Monday through Friday from 8:30 to 5 EST. We are open to part-time employees with set hours that include working until 5 at least 3 days a week.
Were a family-owned Allstate Exclusive Agency in Springfield, OH with over 40 years of success, and were growing. Were looking to add a Customer Service Rep to our close-knit team, someone who enjoys helping customers, building relationships, and growing their career in a place where people genuinely look out for one another. This role blends customer service and some cross-selling, allowing you to work with both new and existing customers. Youll be supported with hands-on training, guidance from experienced leadership, and the tools you need to succeed, without being left to figure things out on your own. We work in a team atmosphere with office goals. Some benefits are subject to full-time employment.
*This is not a position with Allstate Corporate, this is with a independently operated sales office. Please look over benefits offered.
BenefitsHourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Matching 401(k) Program
Earn PTO after first 90 days
Paid Vacation and Holidays
On-site & Remote Training
Birthdays off
Career Growth Opportunities
Supportive Family First Work Environment
Work from Home
Flexible Schedule
18 days of PTO yearly after 1 year employment
28 days of PTO yearly after 15 years employment
Paid Trips after 10 and 20 years of employment
Responsibilities- Work with existing and new customers to understand their insurance needs
- Recommend appropriate coverage options across for Home and Auto products
- Review current policies and cross-sell other lines when needed
- Build and maintain strong, long-term customer relationships
- Contribute to individual and team goals in a collaborative, supportive environment
- Use agency systems and tools to manage customer interactions and stay organized
Requirements- Licensed in Property and Casualty Insurance
- Service or sales experience with Allstate required
- Strong communication skills with a professional, positive attitude
- Works well independently and as part of a collaborative, team-based sales environment
- Excellent verbal and written communication
- Able to build relationships, stay organized, and follow through
- Comfortable using basic computer tools, including Microsoft Office and agency systems