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Amazon Disability Services Jobs in Rochester, MN

Amazon Process Assistant (Full-time) Since opening our doors in 1995, we've been pushing the ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we've been pushing ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Amazon Disability Services information

See Rochester, MN salary details

$15

$29

$47

How much do amazon disability services jobs pay per hour?

As of May 30, 2026, the average hourly pay for amazon disability services in Rochester, MN is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $31.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Amazon Disability Services, and why are they important?

To thrive in Amazon Disability Services, you need a solid understanding of disability accommodations, case management, and relevant employment laws, often supported by a degree in human resources or a related field. Familiarity with case management software, HR information systems, and ADA compliance tools is typically required. Strong communication, empathy, and problem-solving skills help professionals effectively advocate for employees and collaborate with stakeholders. These skills ensure that employees with disabilities receive appropriate support, maintaining legal compliance and fostering an inclusive workplace.

How does the Amazon Disability Services team collaborate with other departments to support employees with disabilities?

The Amazon Disability Services team works closely with HR, facilities, and management teams to ensure accommodations and support are effectively provided to employees with disabilities. Collaboration often involves assessing individual needs, implementing reasonable adjustments, and monitoring ongoing support to foster an inclusive work environment. Team members may participate in cross-functional meetings and project groups to address accessibility challenges and streamline accommodation processes. This collaborative approach helps ensure that solutions are tailored and sustainable for employees across different roles and locations.

What are Amazon Disability Services?

Amazon Disability Services are specialized programs and resources provided by Amazon to support employees and customers with disabilities. These services include workplace accommodations, accessibility tools, and guidance to ensure an inclusive environment. Amazon's Disability Services team works to remove barriers and promote equal opportunities for individuals with disabilities, whether they are applying for jobs, working at Amazon, or shopping on the platform. The team also helps navigate the accommodation process and provides ongoing support.

What is the difference between Amazon Disability Services vs Amazon Customer Service?

AspectAmazon Disability ServicesAmazon Customer Service
Required CredentialsVaries; may include disability-related certifications or accommodations knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote; focused on support for employees with disabilitiesCall centers, remote or on-site; focused on assisting customers
Employer & Industry UsageInternal support for employees; HR-relatedExternal customer support; retail and e-commerce
Common Search & Comparison IntentUnderstanding support roles for employees with disabilitiesCustomer service roles at Amazon

Amazon Disability Services primarily focuses on supporting employees with disabilities within the company, often involving HR and accommodations. In contrast, Amazon Customer Service involves assisting external customers with their inquiries and issues. While both roles may require communication skills, their focus, credentials, and work environments differ significantly.

What job categories do people searching Amazon Disability Services jobs in Rochester, MN look for? The top searched job categories for Amazon Disability Services jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Amazon Disability Services jobs? Cities near Rochester, MN with the most Amazon Disability Services job openings:
Infographic showing various Amazon Disability Services job openings in Rochester, MN as of May 2026, with employment types broken down into 50% As Needed, and 50% Full Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $60,954 per year, or $29.3 per hour.
Process Assistant, RSR

Process Assistant, RSR

Amazon

Stewartville, MN • On-site

Full-time

Medical, Retirement, PTO

Posted 27 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,788 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

This position requires in-role training at an operating site which will be 5+ weeks in duration.
This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.
Amazon Process Assistant (Full-time)
Since opening our doors in 1995, we've been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.
Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces.
Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.
Responsibilities:
- Track and report ATS/labor hours
- Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOP's as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- You must be at least 18 years of age
PREFERRED QUALIFICATIONS
- Can communicate effectively with all levels of the organization
- Experience leading teams
- Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines
- Associate's or Bachelor's Degree, and/or prior Amazon experience
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- History of meeting/exceeding departmental goals
- Capable of providing direction to team members using independent judgment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MN, Stewartville - 22.00 - 22.00 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US