About Payliance
Founded in 2007, Payliance is a trusted leader in payment processing - processing more than $63 billion annually, supporting 40,000+ merchant locations, and serving over 350 lending clients. We offer an all-in-one platform for real-time funding, payment processing, account verification, and recovery services, giving lenders the technology to operate efficiently and confidently.
What sets Payliance apart is our blend of modern technology, deep industry expertise, and a highly collaborative, people-first culture. Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming.
About the Role
The Talent Acquisition Specialist is a key member of Payliance's small but high-impact HR team, responsible for driving full-cycle recruiting across the organization while also providing hands-on HR generalist support in benefits administration and employee relations. This role is ideal for an HR professional who thrives wearing multiple hats - someone who can switch from sourcing a sales candidate in the morning to resolving a benefits question in the afternoon.
You'll work closely with hiring managers across Sales, Technology, Operations, and Marketing to build talent pipelines and deliver a strong candidate experience, while helping maintain the day-to-day HR infrastructure that keeps our team running smoothly.
What You'll Do
Full-Cycle Talent Acquisition
• Manage the full recruiting lifecycle - intake, sourcing, screening, interview coordination, offer, and close - for roles across departments.
• Partner with hiring managers to define role requirements, develop job descriptions, and set realistic hiring timelines.
• Build and maintain proactive talent pipelines for high-volume or recurring roles (e.g., Sales, Collections, Client Success).
• Source candidates through LinkedIn Recruiter, job boards, employee referrals, and direct outreach.
• Deliver a consistent, high-quality candidate experience from first contact through onboarding handoff.
• Track and report on recruiting metrics (time-to-fill, source of hire, pipeline health) to identify bottlenecks and improve process.
• Manage relationships with external staffing agencies and recruiting vendors as needed.
HR Generalist Support
Payliance is a small, growing team - we wear multiple hats and back each other up. In addition to owning recruiting, this role provides generalist HR support across benefits and employee relations as needed.
• Field employee questions on benefits, leaves of absence, and HR policies; coordinate with brokers and carriers to resolve issues.
• Support open enrollment communications and employee benefits elections.
• Assist with employee relations matters - including policy questions, performance conversations, and documentation - in partnership with the HR Manager.
• Help keep HR records, the employee handbook, and HRIS data current and accurate.
Compensation & Benefits
• Base Salary: $70,000 to $90,000 based on experience
• Performance-based annual bonus
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Generous PTO plus paid company holidays
• Company-paid life and long-term disability insurance
• Paid parental leave
Work Environment
Remote-first with collaboration across U.S. time zones. Occasional travel may be required for team on-sites or company events.
Equal Employment Opportunity
Payliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind - based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy - is not tolerated. Reasonable accommodations are available throughout the application and employment process.
Requirements
What You'll Bring
Required Qualifications
• 4-7 years of progressive HR experience with a strong foundation in talent acquisition and at least 2 years of HR generalist responsibilities.
• Proven ability to manage full-cycle recruiting across multiple roles and departments simultaneously.
• Hands-on experience with benefits administration including open enrollment, carrier coordination, and employee support.
• Demonstrated experience handling employee relations matters with discretion, fairness, and sound judgment.
• Proficiency with an ATS (e.g., Greenhouse, Lever, iCIMS, or similar) and HRIS platforms.
• Familiarity with employment law fundamentals (FMLA, ADA, FLSA, EEO) and HR compliance best practices.
• Strong interpersonal and communication skills - able to build trust with employees at all levels.
• Highly organized, self-directed, and comfortable operating in a lean team environment with minimal oversight.
Preferred Qualifications
• Experience in fintech, financial services, payments, or a PE-backed company.
• PHR, SHRM-CP, or equivalent HR certification.
• Experience with LinkedIn Recruiter and sourcing passive candidates.
• Familiarity with compensation benchmarking tools (Radford, Mercer, or similar).
• Exposure to payroll processing or coordination (e.g., ADP, Paylocity, or similar platforms).
