Description
The University of Iowa College of Dentistry is seeking a Specialized Care Coordinator to join our Clinic Administration department! In this role, you'll help bring smiles to life by designing and fabricating restorations and appliances using advanced CAD/CAM technology alongside traditional techniques. Every day blends problem-solving, precision, and collaboration with students, faculty, and clinical teams in a fast-paced educational environment.
For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu .
Job Duties:
• Oversee digital dental lab workflows including scanning, CAD/CAM design, fabrication, quality control, and coordination with faculty, students, and external labs.
• Operate, maintain, calibrate, and troubleshoot lab equipment such as scanners, 3D printers, milling machines, curing units, and furnaces.
• Design and fabricate dental restorations and appliances using digital and conventional methods (e.g., crowns, dentures, splints, surgical guides).
• Ensure case accuracy, quality assurance, timely completion, and proper documentation of lab procedures.
• Maintain inventory, supplies, cleanliness, preventive maintenance, and cost-effective lab operations.
• Serve as a resource for digital workflows, surgical guides, and restorative department support, staying current with emerging CAD/CAM technologies.
• Support student, resident, and faculty education through demonstrations, lab instruction, workflow development, and feedback.
• Collaborate across departments through cross-training, backup lab support, and related restorative and athletic mouth guard fabrication activities.
Specialized Care Coordinator - PVA2
College of Dentistry - Dental Administration
Salary: $75,596 to commensurate (Pay Grade: 5A)
Schedule: Monday - Friday, 8:00am to 5:00pm
May require some work outside of designated business hours
Qualifications
REQUIRES :
• Bachelor's degree in Dental Technology, CAD/CAM Technology, Dental Laboratory Technology, or related field, or equivalent combination of relevant education and relevant experience.
• 3 - 5 years' hands-on experience with conventional and digital fabrication technologies, including:
o intraoral scanning,
o CAD design of dental restorations and appliances,
o CAM production workflows (milling and 3D printing),
o post-processing techniques, and
o use of industry-standard dental CAD software (e.g., 3Shape, exocad, CEREC, InLab).
• Excellent written, verbal, and interpersonal communication skills.
• Certified as a dental technician
Highly Desirable :
• Experience fabricating dental appliances in a clinical, academic, or production dental laboratory environment (conventional and digital).
• Demonstrated experience overseeing laboratory workflows, including case tracking, prioritization, and turnaround time management.
• Experience troubleshooting digital workflows and laboratory equipment.
• Experience operating, maintaining, and performing routine calibration of dental laboratory equipment, including CAD/CAM systems.
Desirable :
• Demonstrated ability to ensure quality and accuracy in dental restorations and appliances.
• Experience delivering educational instruction in a laboratory or clinical setting, including developing instructional materials or tools to support skill development.
• Experience with implant planning and surgical guide design software (e.g., Simplant, RealGuide or similar).
• Demonstrated ability to balance teaching responsibilities with patient care priorities in an academic or clinical environment.
• Experience developing and improving laboratory workflows, including creating instructional processes and evaluating new technologies, materials, or techniques.
• Experience coordinating with external commercial dental laboratories and vendors.
Position and Application Details:
In order to be considered for an interview, applicants must upload a Resume & Cover Letter (and mark as "Relevant File") to the submission. 3 Names of Professional Reference may be requested at a later date.
A hands-on skills assessment will be conducted during the interview process.
Position NOT eligible for University Sponsorship of Employment Authorization.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu .
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.