Firehouse Subs
Firehouse Subs rating
4.9
Based on 355 frontline employees who took The Breakroom Quiz
15th of 18 rated casual dining restaurants
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Claim your profile on BreakroomWhat Firehouse Subs employees say about their jobs
Best thing
The job itself is simple
Worst thing
I wish it was easier to climb the ladder
7.4
Team member at Firehouse Subs, July 2025
Best thing
Nice managers
Worst thing
Slow, not paid a lot, and very little hours
5.1
Employee at Firehouse Subs, June 2025
Best thing
I like how nice the crew is and how we can pretty much pick our own schedules.
Worst thing
You don’t get paid enough for the work you do and the managers will only give the people they like raises. even if you do more than what’s asked of you. Basically we’re unappreciated.
3.2
Team member at Firehouse Subs, June 2025
Best thing
Getting free food but it gets old
Worst thing
Hard work for low pay No benefits outside of work
3.3
Crew member at Firehouse Subs, May 2025
Best thing
My staff and the customers
Worst thing
Upper management
3.3
General manager at Firehouse Subs, May 2025
Best thing
That it’s easy to work but it’s really draining because of the people you work with and how they run things.
Worst thing
The people
3.3
Cashier crew member at Firehouse Subs, May 2025
Best thing
I had a good team. Most tasks are fairly simple. Fairly felxible hours.
Worst thing
Overbearing ownership. Constant micromanagement from superiors. Poor training. Unclear and conflicting instructions. Overall poor ownership.
1.7
Shift manager at Firehouse Subs, April 2025
Best thing
i get to work with amazing people. pretty much drama free and everyone respects each other and is nice.
Worst thing
customers
7.0
Shift lead at Firehouse Subs, April 2025
Best thing
Making my own schedule
Worst thing
High turn over
6.5
General manager at Firehouse Subs, April 2025
Best thing
The check
Worst thing
The customers, the stress, the hours, lack of compensation, lack of benefits
2.1
General manager at Firehouse Subs, April 2025
Best thing
Some of the employees but mostly the customers
Worst thing
Higher ups
1.0
General manager at Firehouse Subs, March 2025
Best thing
The staff is always fun to be with
Worst thing
The mean customers
6.4
Employee at Firehouse Subs, March 2025
Best thing
Free soda from the coke machine
Worst thing
Team members make $12 and shift leaders make $12:50
1.4
Shift leader at Firehouse Subs, March 2025
Best thing
My gm is nice but everyone else above him isnt and its making evrryone miserable.
Worst thing
The higher ups and the lack of good shifts im given
1.1
Shift lead at Firehouse Subs, March 2025
Best thing
it's somewhat easy and I get all the cash tips and I can eat anything I want
Worst thing
I hate having to clean up after people during shift change
5.1
Cashier at Firehouse Subs, February 2025
Best thing
Being able to work as much as I want
Worst thing
Having to work all the time
5.0
Back of house shift leader at Firehouse Subs, February 2025
Best thing
People are ok and atmosphere is cool
Worst thing
Everything else
1.8
Crew member at Firehouse Subs, February 2025
Best thing
Work with friends, allowed to eat food, nice manager
Worst thing
Very long shifts, tedious work, mean customers, exhausted
7.9
Shift lead at Firehouse Subs, January 2025
Best thing
The people there and how easy it is to pick up on new things
Worst thing
Certain managers do things they shouldnt when our boss isn't there
2.6
Employee at Firehouse Subs, January 2025
Best thing
my coworkers and people
Worst thing
the stress and the inconsideratness i see in others daily.
5.3
Shift manager at Firehouse Subs, January 2025
Best thing
The staff, not overly demanding, the boss is lenient where he needs to be
Worst thing
can be demanding when it's not necessary, only get about 25 to 50 cent raises every 6 months, mismanaged
3.5
Line worker at Firehouse Subs, December 2024