Cigna Group
Cigna Healthcare rating
8.3
Based on 215 frontline employees who took The Breakroom Quiz
33rd of 864 rated healthcare providers
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Claim your profile on BreakroomWhat Cigna Healthcare employees say about their jobs
Best thing
Helping people
Worst thing
The lack of clear expectations
6.3
Customer service representative at Cigna Group, July 2025
Best thing
Hours and work from home
Worst thing
Global partners bit being held accountable for errors like onshore people are.
9.8
Employee at Cigna Group, May 2025
Best thing
pto, paid 15 minute breaks, pst
Worst thing
cannot use the restroom, micromanaging, cannot leave workspace ever, cannot leave for emergencies, very strict policies, hard to move up if absent, very nitpicky about wording, terrible customer service experience
4.0
Patient care advocate at Cigna Group, May 2025
Best thing
Helping members
Worst thing
It's difficult to get PTO and my bonus there is always an issue.
4.0
Customer service representative at Cigna Group, April 2025
Best thing
Being put in situation , managing people
Worst thing
Hour stability now
8.2
Employee at Cigna Group, April 2025
Best thing
I was hired as a remote worker.
Worst thing
Management
9.4
Employee at Cigna Group, March 2025
Best thing
Great Place to Work!
Worst thing
Nothing
10.0
Employee at Cigna Group, February 2025
Best thing
Benefits and the people I work with
Worst thing
Being on the queue
9.8
Employee at Cigna Group, January 2025
Best thing
Schedule
Worst thing
Overloaded with work and under paid
7.7
Senior customer service representative at Cigna Group, January 2025
Best thing
My team & the work from home
Worst thing
N/a
10.0
Employee at Cigna Group, January 2025
Best thing
my position my team my supervisor and the company as a whole
Worst thing
the pay/bonus/rewards
9.1
Pharmacy technician at Cigna Group, December 2024