CVS Health
CVS Health rating
5.8
Based on 4,218 frontline employees who took The Breakroom Quiz
79th of 97 rated pharmacies
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Claim your profile on BreakroomWhat CVS Health employees say about their jobs
Best thing
Most tasks are simple and easy to learn, allowing them to be completed on a routine basis.
Worst thing
Constantly understaffed due to lack of hours every week, customer service is stressful when there are not enough people to get to all customers in a timely manner, and there is simply not enough time to get to all tasks in a day without enough people.
6.9
Shift supervisor at CVS Health, June 2025
Best thing
My team, my manger and the customers
Worst thing
Upper management micro managing The store hours Dumping more work and less hours to do it
5.2
Shift supervisor at CVS Health, May 2025
Best thing
Easy to get there
Worst thing
Costumers
4.7
Operations manager at CVS Health, May 2025
Best thing
I like helping people
Worst thing
Cleaning up after other people & fixing people’s mistakes
4.8
Pharmacy technician at CVS Health, May 2025
Best thing
The pay and people I work with
Worst thing
The schedule and boss
4.8
Sales associate at CVS Health, May 2025
Best thing
Customer service
Worst thing
Lack of hours
6.6
Store associate at CVS Health, May 2025
Best thing
Slow pace
Worst thing
Doing more work that’s not your job
5.6
Cashier at CVS Health, May 2025
Best thing
Discounts and convinkence
Worst thing
cranky customers and being stressed
6.5
Store associate at CVS Health, May 2025
Best thing
Coworkers
Worst thing
Lack of hours and staffing becuase cvs is too cheap to pay for proper and safe staffing
4.7
Pharmacy technician at CVS Health, May 2025
Best thing
The people I work with
Worst thing
The customers and the amount of customers, also the fact that you need to take a test to keep your hob
6.6
Pharmacy technician at CVS Health, April 2025
Best thing
Helping other reps understand how to do their job
Worst thing
Inconsistency
4.7
Employee at CVS Health, April 2025
Best thing
Sometimes the patient’s interaction I get firsthand experience on insurance claims and being able to talk to doctors offices and sometimes insurance offices
Worst thing
We can always be somewhat understaffed it can go from not busy to extremely busy and very quick times as sometimes the patient interaction
5.6
Pharmacy technician at CVS Health, April 2025
Best thing
Co workers
Worst thing
Bosses and recognized for hard work and gives credit yo people who don't do anything
7.0
Shift manager at CVS Health, March 2025
Best thing
My regular customers that come in and my coworkers.
Worst thing
Angry customers, management not caring, there’s no resolutions for people’s behaviors and management and corporate do nothing to help someone in need.
4.7
Operations manager at CVS Health, March 2025
Best thing
Getting to help people in my community
Worst thing
Dangerously understaffed
6.9
Lead pharmacy technician at CVS Health, March 2025
Best thing
i like work with the others
Worst thing
people are rude
6.4
Team member at CVS Health, March 2025
Best thing
Interacting with customers
Worst thing
Working out totes
5.9
Shift supervisor at CVS Health, March 2025
Best thing
The people I work with
Worst thing
Corporate
6.6
Pharmacy technician at CVS Health, March 2025
Best thing
The team is the best I’ve ever worked with. Pharmacists and other techs are amazing.
Worst thing
People call off all the time, we handle more volume than what our hours account for leading to stress, easily fixable mistakes, and occasionally errors.
5.9
Pharmacy technician at CVS Health, March 2025
Best thing
Talking to kind customers/coworkers
Worst thing
Listening to my manager gripe
4.5
Pharmacy technician at CVS Health, March 2025
Best thing
Always something new to learn and do.
Worst thing
High stress. A lot of turnover.
6.4
Pharmacy technician at CVS Health, March 2025
Best thing
Being able to help people everyday is very rewarding and I love it.
Worst thing
One out of every three interactions with patients is outright horrendous and corporate does nothing to back the workers against these awful people.
5.0
Pharmacist technician at CVS Health, March 2025
Best thing
We get to help people
Worst thing
No hours for staff
6.9
Lead pharmacy technician at CVS Health, February 2025
Best thing
Helping people, flexible schedule
Worst thing
The staff , customers and operations
5.5
Shift supervisor at CVS Health, February 2025
Best thing
Health insurance
Worst thing
Over worked and stressed out
4.6
Pharmacy technician at CVS Health, February 2025
Best thing
My co wokers
Worst thing
Rude and miserable customers
4.9
Pharmacy technician at CVS Health, February 2025
Best thing
I love what I do
Worst thing
The company couldnt care less about the people doing the work for them
5.0
Pharmacy technician at CVS Health, February 2025
Best thing
It’s an easy job great money for retail. I love the people I work with. I love helping people.
Worst thing
My schedule literally they schedule me first second and third shift because we are a 24 hour store and it sucks. I have told them I just want day shifts and I will help out on second here and there.
6.6
Shift supervisor at CVS Health, February 2025
Best thing
everything outside of rude patients
Worst thing
Rude patient
6.7
Pharmacy technician at CVS Health, February 2025
Best thing
The people I work with
Worst thing
Understaffed
7.0
Pharmacy technician at CVS Health, January 2025