ADT
ADT rating
7.1
Based on 135 frontline employees who took The Breakroom Quiz
31st of 100 rated security
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Claim your profile on BreakroomWhat ADT employees say about their jobs
Best thing
Helping and meeting people through service
Worst thing
Hours and labor can be a lot
8.9
Service technician at ADT, July 2025
Best thing
The people i work with
Worst thing
Drive t ime
7.4
Service technician at ADT, June 2025
Best thing
As you been with the company past 5 & 10 years you gain more vacation time.
Worst thing
They don't appreciate employees, overwork undervalued. And under paid for their talents. And too many lateral move they call promotions.
5.8
Employee at ADT, April 2025
Best thing
The interaction I get to have with wonderful people from all different ages and aspects of life
Worst thing
The company is based off of money. Everyone is just a number, employee and customer, and if that number isn't met, you get pressured to fix it whether it's in your control or not. The customer service reps don't tell the customers anything compared to what they are suppose to know and/or discuss before a tech sent
1.5
Security service technician at ADT, April 2025
Best thing
driving half my shift
Worst thing
getting sent to jobs without being trained prior
6.9
Service technician at ADT, January 2025
Best thing
Work from home
Worst thing
Bad policy
6.0
Customer retention representative at ADT, January 2025