Guest Condominium General manager
- White Pass Village Inn Expired
- Naches, Washington
- 90+ days ago
Job Description
General Manager
The White Pass Village Inn seeks a Manager to oversee customer service and operations of the condominium complex. The Manager reports to the Board of Directors and manages a guest service staff of 3-7 people, providing both owners and renters occupying units with superior customer service. Must possess a high level of autonomy, reliability, and good judgement. The candidate should have a background that includes business management, accounting/bookkeeping, marketing, online technology, basic real estate maintenance and guest service, preferably through a combination of education and experience in the lodging industry.
Housing is available on-site. Annual salary: $48-60k, DOE. Duties include:
- Oversee and maintain a new online reservation system. Includes controlling settings and configuration as well as the updating of seasonal offers, pricing, and other parameters and policies.
- Review and implement rental marketing and public relations programs to increase group, special event, shoulder, and off-season rentals.
- Leverage online and social media internet exposure and booking opportunities.
- Coordinate owner submission of unit availability.
- Establish and control annual operating budget and manage annual, quarterly and monthly general accounting activities.
- Approve employee timesheets and submit payroll information to payroll service for payment.
- Review, approve, and distribute monthly owner rental activity and statements.
- Prepare monthly unit occupancy reports for regulatory/financial reporting.
- Complete entries into bookkeeping system.
- Hire, train, and supervise guest services employees including housekeeping, pool, snow removal and grounds maintenance personnel.
- Staffing of the front desk, performing owner and renter check-ins/check-outs and responding to email and phone inquiries.
- Oversee real time tracking of occupancy, cleaning, and maintenance status of all units.
- Assist Board of Director in implementation of periodic refurbishment of rental units.
- Perform regular maintenance and housekeeping tasks as needed.
- Be available for scheduled overnight on-call shifts.
- Attend Board Meetings and prepare reports upon the Board’s request.
- Other duties as assigned.
The Village Inn is located at the White Pass Ski Area on US Highway 12 between Yakima and Packwood, WA. The 50-unit complex is open year-round and the units are individually owned and available for public rental. Seasonal activities at the Pass include downhill skiing, snowboarding, cross-country skiing, snowshoeing, hiking, fishing, boating, and wildlife viewing. The property is also convenient to Mt. Rainier National Park, Mt. St. Helens, and the Yakima Valley.
Job ID: 106716739
Originally Posted on: 1/24/2017