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Customer Experience MBA Summer Internship

Santander Bank

Santander Bank

Customer Experience MBA Summer Internship

National
Internship
Paid
  • Responsibilities

    A broad and deep assessment of our consumer practices across Santander US, including the sales culture, communications, marketing, training, servicing, and compensation. Reviewed through a consumer protection lens to ensure we are exemplifying best practices and living up to our own high standard of being Simple, Personal and Fair.

    Duties:

    • Demonstrates concern for achieving or surpassing results against our internal/external standards of behavior
    • Identifies, collects, and organizes data for analysis and decision-making
    • Balancing the need to gather detailed information and perform analysis, with the need for timeliness
    • Deals effectively with concrete, tangible issue as well as abstract, conceptual matters
    • Identifies novel approaches for completing work assignments more effectively or efficiently by working within the established systems (i.e. IT Core) to push for "a better way"
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  • Qualifications

    Qualifications

    • Highly motivated and results oriented with desire to exceed expectations
    • Demonstrates intellectual curiosity and courage in their leadership style
    • Crisp communication skills with the ability to express facts and ideas clearly both verbally and in writing, interacting professionally, transparently and effectively with people at all levels
    • Strong critical thinking and analytical skills with the ability to develop solutions to complex challenges
    • Ability to multi-task as required
    • Ability to work independently on special projects.
  • Benefits

    Interns will have the opportunity to participate in a series of structured activities designed to enhance their learning experience including:

    • Internship New Hire Orientation
    • Senior Leadership Speaker Series
    • Professional Development Seminars
    • Community Involvement & Volunteering
    • Social & Networking Events
  • Industry
    Banking
  • About Us

    We're Santander. As part of one of the largest global banks, Santander Bank offers a world of opportunity. With over 8,000 team members in the U.S., we're recruiting people like you who want to be challenged and strive for something better. At Santander, you'll be rewarded with competitive compensation and market leading benefits. You'll have access to comprehensive career development programs that empower you to grow and advance. You'll discover a company where you can shape a bright future.