Catering Sales Manager at The San Francisco War Memorial & Performing Arts Center

THE OPPORTUNITY:

Home of the San Francisco Opera and San Francisco Ballet, the War Memorial Opera House opened in 1932 with TIME magazine declaring it “…a house made possible by all the people of San Francisco.” Designed by Arthur Brown, Jr., the prominent American architect who also created San Francisco City Hall, this cultural landmark is one of the last Beaux-Arts structures built in the United States. Today, the stately building is host to a variety of events. In addition to opera and ballet performances, the 3146-seat auditorium is available for special presentations, lectures and concerts.  With its ornate features and 38-foot ceiling, the grand Main Lobby makes an unforgettable setting for elegant cocktail receptions and sit-down dinners. The War Memorial Opera House is one of the Bay Area’s most sought-after and unique venues, offering modern technology and the ambience of Old World theater.

Patina Catering is the exclusive food and beverage provider for the lobbies and theatres for this iconic venue. We offer an extensive range of event services, from creative menu and logistics planning to décor selection and budget development. The Patina Catering team, led by Executive Chef Levi Mezick and his staff, effortlessly executes even the most complex events. This department maintains a tremendous reputation on the international scope as the official provider of dining and service experiences for the Grammy and Emmy Awards. Our talented team of talented culinary, beverage, and service professionals are dedicated to providing impeccable culinary artistry, impeccable hospitality, and inventive design to perfectly create every detail of each unforgettable affairs. Patina Restaurant Group is seeking similarly passionate individuals to share in this vocation with us. We are dedicated to facilitating the growth and development of our employees' careers in all fields in a stimulating environment that allows for a healthy work-life balance.

THE POSITION SUMMARY:

Catering Sales Manager

An immediate opportunity exists for a proven restaurant professional with the ability to maintain our high standards of quality and guest satisfaction. Patina Restaurant Group is searching for an energetic, personable, and process-driven person to take on the position of Catering Sales Manager. This individual will partner with the Catering Sales Director to solicit and manage special events and catering for the San Francisco Opera House while leading market share and revenue growth. The ideal candidate is a goal oriented individual with extensive catering sales knowledge. The representative will develop and execute strategic sales and marketing plans while maximizing food and beverage/event related revenues for their restaurant. Catering Sales Managers will work closely with clientele and banquet staff to produce exceptional events that drive referrals and positive public opinion. With these responsibilities, Patina Restaurant Group offers unlimited opportunity to build and grow as a hospitality and catering sales professional alongside an incredibly talented and driven team to work with. 

THE RESPONSIBILITIES: 

• Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout. 
• Negotiate prices and arrangements with clients, draws up contracts, and secures client’s signature and deposit.
• Assist Catering Sales Director in developing operations and soliciting new catering business through professional sales techniques.
• Coordinate with operations managers to organize necessary banquet, kitchen, and service staff and arrangements for each event.
• Design and deliver appropriate catering menus by collaborating with clients and chefs. 
• Maintain an excellent track record of maintaining budgetary allotments and exceeding guests’ expectations in satisfaction.
• Document and reviews all records for each catering event and analyze what can be done to improve booking sales. 
• Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department. 
• Maintain an excellent knowledge of food, wine, and spirits while marking our brand.
• Promote customer satisfaction at all times and facilitate exquisite banquet experiences. 

THE QUALIFICATIONS:

• A minimum of 3 years catering sales management experience in a full service, high volume restaurant, hotel, or other food and beverage unit with a similar capacity and clientele.
• Degree in Event Management, Hospitality, Business, Marketing, Event Planning or applicable specializations required. 
• Strong Clientele list is a plus.
• High-level understanding and expertise in the sales process. 
• Incredible communication skills and impeccable work habits and organizational skills to conducts detailed follow-through with clients and catering staff.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed. 
• Strong financial and computer skills; has experience working with and an understanding of P&L’s and contracts.
• Ability to navigate and utilize Microsoft Office Suite programs, appropriate point of sale (POS) systems, and any other required operating machines (i.e. online or digital reservation systems).

We’re looking for a highly motivated career-focused individual with the ability to exceed our guests’ expectations to become part of the winning team at thePatina Restaurant Group EOE.

PRG employees enjoy competitive compensation packages, major medical insurance options, paid vacations, matching 401K programs, and exciting company dining rewards. 

We are more than just an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status. Patina Restaurant Group enthusiastically celebrates the powerful and profound diversity of our team. We believe that talent, drive, and experience are the only relevant criteria for considering new team members.