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Frequently Asked Questions

If you cannot find the answer to your question below, don't hesitate to contact us or call (877) 252-1062 (6am-6pm PT daily).

Are you a job seeker?  View the job seeker FAQs

Search FAQs:

Posting to Job Boards

How do I post a job for free?

Just click the "Post to Job Boards" button and select any plan. We ask for a credit card to validate your account and allow for a seamless transition if you decide to keep your account active past 4 days (i.e. we won't have to take your job posting offline to wait for your credit card). If you decide to cancel on your Account page before the free trial ends you will not be charged anything. You can keep whatever candidates you receive.

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What is a 'job slot?'

Job slots represent the number of jobs you can have live on the job boards at any given time. For example, if you are on a ZipRecruiter plan with 3 job slots, you can post 3 jobs today and replace them with 3 different jobs tomorrow without needing any more slots. You can freely swap jobs in and out of these slots by closing and posting jobs as needed. If you need additional job slots just select a higher plan on the Select Plan page.

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How many job boards does ZipRecruiter distribute my jobs to?

ZipRecruiter distributes jobs to 100+ of the most visited job boards, websites and social networks on the Internet. We are always adding more job boards and sources of job seeker traffic to expand the audience for your job posting(s).

Jobs are posted to these 100+ partner sites in one of 3 ways:

  • Your jobs are automatically distributed via job feeds to our more traditional partners.
  • You can handpick which Social Networks to post your jobs on through your account. Twitter postings can be automated with a single authentication.
  • You can select specific jobs to post to Monster for an additional fee.

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What are the ZipRecruiter job posting guidelines?

To learn more about the kinds of jobs that can be posted to ZipRecruiter, please view our job posting guidelines.

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How long does it take for my job to show up on job boards?

A new job posting will usually take 24 hours to appear on outside job boards. Also, when you edit your job description, your changes will take about 24 hours to be reflected on outside job boards. Likewise, if you close the job it will take 24 hours to be removed from them.

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What if my job is evergreen, or left open all the time?

To learn more about posting evergreen jobs on ZipRecruiter, review our evergreen job info.

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Is there a limit to how many jobs can I post?

Yes, the number of jobs you can have posted to job boards at the same time (we call these 'job slots') is limited depending on your subscription plan. To view these limits and your current plan, view the Select Plan page.

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Do I have to pay extra fees for each job board?

No. Once you are a ZipRecruiter subscriber, you will pay no extra fees to post your jobs to the majority of our job boards. We do offer optional posting to several paid job boards if you want to get even more distribution (like Monster, etc).

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Why couldn't I just post to all these free job boards myself?

You could, but we think it is a huge pain in the neck. We created ZipRecruiter to make this process more efficient, effective and delightful. Plus, all of your candidates will come into one list rather than trying to manage it all through your inbox. We even integrate with the top paid boards like Monster so you can do everything in one place.

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Why do you recommend against including a phone number and/or email address in my job description?

By doing this, candidates may choose not to click our "Apply Now" button to submit their resume and interview answers. If they apply through our system you can view their resumes and interview answers online as well as collaborate on rating them with your colleagues. We will email you as soon as you get a new candidate so there is no need to include your phone or email address in the job description.

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Is ZipRecruiter planning on supporting any more job boards?

Yes, we are planning on adding many more free job boards, and also the paid job boards. The goal is for you to manage all of your job postings through ZipRecruiter instead of creating/managing dozens of accounts across all of the job board sites. If you have a favorite job board you would like us to include, please contact us and let us know!

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Does ZipRecruiter work with any veteran job boards?

Yes, we work with leading veteran job boards. To have your jobs receive additional exposure to the veteran community, contact Sales to learn more

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What is TrafficBoost and how does it work?

TrafficBoost gets you up to 300 additional visitors to your job description by promoting your job to millions of active job seekers in our daily job alerts. It's a great way to get additional traffic to your posting. Note that jobs posted in very rural areas will likely get less than the maximum visitors. Click here to learn more about TrafficBoost.

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Can I send candidates directly to my Applicant Tracking Software (ATS)?

Yes, you can add a Custom Apply URL for each job you post. Just select the "Custom Apply URL" option on the Edit Job page and enter the URL that points directly to the application page created by your ATS.

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How does ZipRecruiter work?

ZipRecruiter is your one stop shop for posting a job. You post your job through us and we send your job to 100+ of the most visited job boards, websites and social networks on the Internet. This kind of exposure helps drive candidates to your position to fulfill your hiring needs fast.

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What job boards do you work with?

You can view all of our job board partners at ZipRecruiter.com/job-boards. We automatically send your active jobs to all of the job boards listed under “Job Boards”. Premium boards and Veteran Boards are not included in your subscription. Premium and Veteran boards require an additional fee in addition to your current subscription. Social networks do not require an additional fee but you do need to share the job to most social networks from within your ZipRecruiter account. However, your Twitter postings can be automated with a single authentication.

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When will I start to see activity on my job?

A new job posting will usually take 24 hours to appear on outside job boards, so you should start to see some activity after the 24 hour mark. If it's been over 24 hours and you have yet to see activity on your job, feel free to give the Customer Support Team a call. We'd love to help you optimize your job for the best possible exposure.

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How do jobs in my industry usually do on ZipRecruiter?

Unfortunately we do not have statistics on job performance in a specific industry because there are many factors that effect a job's performance. Make sure that you try to write clear and concise job titles with strong keywords and quality job descriptions to help yield the best results.

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Is my browser compatible with ZipRecruiter's site?

Our site works best with Firefox, Google Chrome and Internet Explorer 9.0 or higher. If you think you are experiencing a site issue it may be easily resolved by clearing your browsing history and refreshing your page. You can also go to ZipRecruiter.com/cookies-clear to clear your browsing data as well. If you are still experiencing an issue, feel free to call the Customer Support Team for further assistance.

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Why can’t you post for my company?

Here at ZipRecruiter, all new accounts go through a verification process prior to sending off your job ads. If a hiring company's job violate our terms of service, we then terminate the account. We apologize in advance for the inconvience, but with countless site visitors and a variety of job board partners, it is our responsibility to ensure the quality and legitimacy of the jobs being posted on our site.

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Why aren’t there 100+ partner logos displayed on your site?

Great question! While we strive to be as transparent as possible in every aspect of our business, each partner has their own preference about the use of their logo and name for various different reasons. We update the number of partners to provide insight into our continuous efforts to expand the reach for your job ads and ask every partner for authorization to share their logo. Unfortunately, not all partners provide that authorization.

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Posting to Social Networks

Which social networks can ZipRecruiter post to?

Facebook, LinkedIn, Twitter and Google+. We support posting to LinkedIn Groups and Facebook Pages in addition to profile posting. You can also connect your Twitter account to automatically tweet your jobs.

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Can I automate my social network posting?

Yes, you can connect ZipRecruiter to your Twitter account and automatically tweet every job you post! Just connect your account on the Social Auto-Posting page one time. The connection is per user, so each user on your account can connect their own Twitter account. LinkedIn and Facebook auto-posting are coming soon.

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How do I post to LinkedIn Groups?

LinkedIn groups have proven to be an effective way to attract high quality candidates. From a job's "Get More Candidates" page (or your My Jobs page) you can click on the post to LinkedIn button. In the LinkedIn popup, check the "Post to groups" checkbox and type in the name(s) of group(s). When you post, it will now also include a posting to the groups you specified.

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In LinkedIn Groups, why are my jobs getting placed in the Discussions tab instead of the Jobs tab?

Some LinkedIn groups are moderated, and for such groups there is currently no way to post to the jobs tab (LinkedIn's API does not support it), which means that your jobs will be posted to Discussions. Some group moderators are OK with posting to the Discussions tab, while others don't like it.

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How long do posts take to appear on social networks?

We post to all social networks immediately, but there may be some lag time between posting and when the post appears to your contacts. Also, LinkedIn groups that are moderated require the moderator's approval before the post can be seen in the group.

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How often can I post to LinkedIn Groups?

LinkedIn does not clearly specify limits for posting to groups.

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Managing Jobs

How do I rename my job?

To rename a job, click the name of the job from the My Jobs page and then click the "Edit Job" button when you hover over job title.

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How do I close my job?

To close a job, go to the My Jobs page and then click "Close" button underneath the job name. You can always click the "Re-Post Job" button to re-post the job to the job boards if you'd like.

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What happens when I close a job?

When you close a job, the job is removed from any job boards (within 24 hours), and the job URL will no longer be live for candidates to apply for your job. You will not lose any of your candidates associated with the job. You can re-post a job if it is taken offline (for instance, if your subscription is terminated temporarily). Just click "Re-post job" button below the job title on the My Jobs page.

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What happens when I archive a job?

After a job is closed, you can archive it by clicking the "Archive" button below the job title on the My Jobs page. When you archive a job it is removed from your job list, but not deleted. Also, the candidates associated with this job will not be altered. If the job is archived but has not received any candidates, you have the option of deleting it using the "Delete" button.

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How do I un-archive a job?

You can un-archive a previously archived job by choosing "Archived Jobs" from the "Show:" menu at the top-left of the My Jobs page. Then click on the job title to enter that job, and click the "Un-Archive" button at the top-right of the job navigation. Now this job will appear in the list with your other closed jobs.

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Can I delete a job?

Yes, but similar to the "Recycle Bin" on your PC, this a two step process. First, you have to Archive the job. Then click the "Delete" button below the job title within your archived jobs list. Note: you can only delete jobs that have NOT received any candidates. This is to avoid accidentally deleting candidates that you still might want to access.

Deleting jobs cannot be undone, so use this feature with caution.

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How do I refresh my postings?

It's a quick fix to refresh your job postings, just close the job and select the "Duplicate Job" button. This copies the content of your job but gives it a fresh date. You can then post your duplicate job and it is sent off to our job board partners as a new posting

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What category should I put my job in?

The category is not as important as the actual job title. The title and key words is how your job is yielded in someone's search results. Just try to place your job in the category that is most fitting.

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I only need to post one more job, but all my job slots are full. Do I have to upgrade?

If you need to post an additional job but have already filled all of your job slots, then you will need to upgrade to the next available plan size. If you're not interested in upgrading, you can close one of your active jobs to make that job slot available. Once you have an available job slot, you will be able to post your new job opportunity.

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What is the difference between job slots/job posts?

FAQ answer: Job slots represent the number of jobs you can have live on the job boards at any given time. For example, if you are on a ZipRecruiter plan with 3 job slots, you can post 3 jobs today and replace them with 3 different jobs tomorrow without needing any more slots. You can freely swap jobs in and out of these slots by closing and posting jobs as needed. If you need additional job slots just select a higher plan on the Select Plan page.

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How do I post my ad anonymously/keep my company name private?

The name of your company does not have to be displayed but you cannot have the hiring company listed as Confidential, Undisclosed, Anonymous, etc. It’s best to change the hiring company name to something along the lines of your industry. For example Doctor’s Office, Law Firm, Major Manufacturer still explain the nature of your business, but do not directly disclose your identity. Once you’ve added your new hiring company,it will appear in the “Hiring Company” dropdown on the edit job page. Be sure to save your changes using the “Update Job” button.

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Why don't you have more job categories? What if I can't find a category that works for my industry?

Select the category that best fits your job, and if your job happens to fall into more than one, don’t worry. The category you select is not as important as your job’s title and description, so your choice will not harm your job’s performance. It’s best to remain simple and straightforward with title and description so your job is easily found by interested, qualified candidates. Keywords in the job title as well as the job description help yield your job in a job seeker’s search results, so it is important both are in line with the position you are hiring for. Ask yourself: “If I was looking for a position like this, what terms would I search?”.

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Managing Candidates

Is there a limit on the number of candidates I can receive?

No! Every plan we offer allows an unlimited number of candidates to apply to each job.

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What if I don't get any candidates?

A new job posting can take up to 24 hours to appear on outside job boards after you have posted. If you still haven't received any candidates after this time period, please make sure your phone number and/or email address are NOT in the job description. This is because many candidates will call or email you directly rather than applying through ZipRecruiter. We distribute your job and provide the best advice we can about writing quality job titles and descriptions, but we can't guarantee applicants. Feel free to request our feedback on your job ad or ask us other related questions.

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How are visitors and apply clicks calculated?

We track the number of visitors to your job pages hosted on ziprecruiter.com as well as the number of people who click the "Apply" button (if the job uses a custom apply URL to your ATS). In both cases, we use web browser cookies to avoid counting the same user multiple times.

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When I rate a candidate using the 5-stars, is the rating visible to the candidate, or anyone else for that matter?

No. Candidate ratings are never visible to candidates, but are shared between users within your company. You can filter on the "View Candidates" tab by user to see other peoples' ratings.

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Who can view the "Internal Notes" that appear on the candidate page?

The notes are only visible to you or any users that are on your account. Candidates can never see these notes.

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What happens when I "hide" a candidate?

When candidates are hidden, they will no longer appear in the View Candidates page for that job or the My Candidates tab. However, you can view them by filtering by Hidden Candidates in the filter pull-down menu at the top of that page. Hidden candidates do not count towards the total candidate count for that job.

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What is the "Completed in" time shown on the candidate page?

This is the total elapsed time it took that candidate to complete your entire interview. This gives you a way to compare candidates relative to each other.

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How can I collaborate with other team members on rating/reviewing candidates?

On the Users page, click the "Add User" button. There you can enter the name and email address of the colleague you would like to invite. Once you add the user, we will send them an invitation email. Then, they click on the link in the email and create their password. Once they are set up, they can access all of the candidates and rate them with their own ratings. You can view other users' ratings on the View Candidates page by using the filter pull-down menu at the top. You can also share internal notes on the candidate and edit their status on the Candidate Detail page

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Can I upload my own candidates?

Yes, you can manually add candidates to any job posting you have created. You can include their personal information and resume and any user on your account can edit or delete them at any time. Add a candidate now.

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What are labels and how do I use them?

Labels are like tags that you add to candidates to make them easier to find later. You can add labels to a candidate with phrases like "call back" or "potential interview." Later, if you filter by that label, you can see all the candidates that have been labeled that way. Labels are shared across your company's ZipRecruiter account but are never visible to candidates.

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Can I delete a label?

Yes, on an individual candidate page you can remove any currently-applied labels by clicking the small "X" icon inside the orange label. Once you have deleted the label from the last candidate, the label itself will be deleted.

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What is the ZipResume?

ZipResumes are taken from a candidate's original resume and reformatted for readability and consistency. It makes scanning lots of resumes a much more efficient process. However, the original resume is always available for viewing and download.

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How do candidates contact me?

Candidates are not contacting you unless you put your contact information in the job description. When candidates apply to your job we send you a notification email with their information and their resume is included as an attachment. All of their information is also saved in your account for you to reference once logged in.

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How do I attract more candidates?

Job performance is based on a lot of factors and varies depending on industry and location. We encourage clear and concise job descriptions and titles. If you’d like to drive more candidates to your position a TrafficBoost may be

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Why has my candidate flow slowed down?

If you notice your candidate flow has slowed down, it may be time refresh your postings. Often jobs that are 3-4 weeks old see less traffic in comparison to the first weeks. It's a quick fix to refresh your job postings, just close the job and select the "Duplicate Job" button. This copies the content of your job but gives it a fresh date. You can then post your duplicate job and it is sent off to our job board partners as a new posting.

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Managing Users

How do I add users to my account?

To add a user to your account click on Users from the Account Tab. There you will see an Add New User button. Click on the button to add contact information and set access and notifications.

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Can I restrict account access for specific users?

Yes, when you add a new user or edit an existing user, you will see a section called "Access Settings." Uncheck the account settings you do NOT want that user to be able to access.

Types of user access:

  • Manage Users
    Can add and edit users, and must have ALL permissions below. Having this setting is what makes a user an "Account Owner."
  • Manage Account Subscription
    Can manage account subscription plan and credit card.
  • Purchase Add-On Services
    Can buy add-ons like paid job board postings, TrafficBoosts, etc.
  • View All Jobs and Candidates
    Can view jobs and candidates for all users on the account. If you remove this setting, the user will only be able to view and edit their own jobs and candidates, or jobs and candidates for which they are on the notification list.

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What is the difference between an "Account Owner" and "Restricted User"?

An "Account Owner" is anyone that has full access to all account features. If any of the access settings are unchecked, they are a "Restricted User."

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How do I remove a user from my account?

To remove a user from your account, click on the "Deactivate" button under the specific user. Once deactivated they will not be able to login or receive any ZipRecruiter emails. They will remain on the user list in a deactivated status at the bottom. You can reactivate them at any time.

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How do I change my own account information?

To change your own user information, click on the My User Details link from the Account Tab.

IMPORTANT: If you have the ability to edit other users and you uncheck your own "Add/Edit Users" checkbox, you will no longer be able to modify other users on the account or modify your own access settings. However, you will always be able to edit your own contact information.

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Company Branding

What is a Hiring Company?

ZipRecruiter allows you to create different "Hiring Companies" associated with your job postings (additional charges apply). This gives you the power to post jobs for multiple employers under the same ZipRecruiter account. Each Hiring Company has unique settings for company name, company description, logo, website and header color. Each Hiring Company also has a unique page listing all the open jobs for that Hiring Company. To manage your Hiring Companies, go to the Hiring Companies page.

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How do I add my company logo?

To add a logo to your company branding, go to the Hiring Companies page. Select the Hiring Company you would like to edit, then click the "Browse..." button next to the Company Logo field. Next, select the logo file on your computer (GIF, JPG or PNG are the recommended file format choices, and sizes of 100px or less in either direction are best). Once you save, this will change the displayed company logo on all of your jobs and company job page for this Hiring Company. You can always upload another logo or delete it at any time by clicking "Delete current logo" link.

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How do I change my job/interview header color?

To change the header color on your jobs and interviews, go to the Hiring Companies page. Select the Hiring Company you would like to edit, then click inside the "Header Color" field. Here you can either type in a 6-digit web color (like #000000 for black or #FF0000 for red, etc.) or select a color from the popup color palette that will appear to the right. Once you save, this will change the displayed header color on all of your jobs and interviews using this Hiring Company (currently posted jobs will take up to 24 hours to be updated).

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How can I hide my company name from candidates?

To make your company name confidential, you have to enter something generic (like "Leading manufacturer in downtown Cleveland.") in the Company Name field on the Hiring Companies page. This will change the displayed company name on all of your jobs and interviews for this Hiring Company (currently posted jobs will take up to 24 hours to be updated).

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Resume Database

What is the ZipRecruiter resume database?

In addition to the unlimited candidates you can collect for your own posted jobs, you can also search our database of resumes to help find the perfect fit! The resume database contains a list of job-seekers that have recently applied to other jobs in your industry and location.

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What is a 'resume database view?'

First things first...don't worry, we do NOT limit the number of candidates you can receive on your posted jobs, nor do we limit the number of times you can view and download their resumes. However, ZipRecruiter has its own resume database that you can search to find even more candidates. Each ZipRecruiter plan comes with a set number of 'resume database views' per month. For example, if your plan has 250 resume database views, you can access 250 new resumes every month. Once you have viewed a resume it will show up in your My Viewed Resumes page for you to access and download as often as you'd like.

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Do employers pay to access resume database?

Yes. Employers must be subscribed to ZipRecruiter to access the resume database.

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Do job-seekers pay to be in the resume database?

No, inclusion in the resume database is completely free for job-seekers. They may opt in or out at any time.

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What if I am having trouble viewing a resume?

If you cannot view a resume in your web browser we recommend refreshing the page after a few moments. If you still cannot view the resume let us know. As a fallback, you can always download the resume file to your desktop using the link on the resume page.

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So I can only view 50 resumes a month total from candidates?

ZipRecruiter never limits the number of candidates you receive. You can review all of the resumes that are submitted to your job posting from inside your account under the “My Candidates” tab.The number of resumes you are referring to is the number of resumes you can download a month from our Resume Database. The Resume Database allows you to search through the resumes of eager job seekers to help you fill your position fast.

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Account

Why can't I login to my account?

If you are having problems logging in to your account, please send an email to support@.

There are also a couple solutions you might try on your own:

  1. Reset Password: First try resetting your password, then try to login again.
  2. Clear Cookies: If resetting your password does not work, you may have problems with your browser cookies. Click here to clear your ZipRecruiter cookies and then try to login again. You may also delete all your cookies manually using these instructions.
  3. If you still cannot login after trying these two methods, please contact us.

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How much does it cost? What is the price after the free trial?

ZipRecruiter offers a 4-day free trial. This allows you to try it out with no risk. We do require that you enter a credit card number to get started, but as soon as you do, we will send you an email with explicit instructions explaining how to cancel and when we will charge your card if you don't. Click here to see our pricing plans.

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How do I change my password?

Go to the Change Password page. Enter your new password and click the green button at the bottom to submit.

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Can I be invoiced instead of paying by credit card?

For monthly plans, we only accept payment by credit card. For invoice-based billing on our discounted longer term plans, please call our sales department directly at (877) 252-1062.

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Is there any contract involved?

Nope. Pay month-to-month or annually. If you decide to cancel your account will stay open through the end of the period you've paid for, and you won't be billed again.

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Can I change plans at any time?

Sure thing. Simply click on the Account tab to see your options and either upgrade or downgrade your plan.

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What happens to my jobs if I downgrade to a cheaper plan?

Once the term of your current plan ends, your oldest jobs (over the allowed count) will automatically be removed from job boards.

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Does my monthly subscription to ZipRecruiter renew by a certain number of days or by calendar month?

Monthly subscriptions renew every calendar month after sign up date. For example, if you signed up on April 3rd, your next billing cycle will start on May 3rd.

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How can I cancel my ZipRecruiter account?

On your Subscription Details page, if you are within the 4-day free trial period and wish to cancel, click the "Cancel free trial" link. This will remove any job(s) currently posted from the job boards, but you will retain access to any candidates you have received.

If you are past your free trial, click the "Cancel automatic renewal" link. This will keep your account active through the end of the period you've paid for, and you won't be billed again. Once your account is cancelled you will no longer have access to your candidates, jobs or resume database. If you want to maintain access to your account, you will need to downgrade to the Access Only Plan. If you need additional help, please contact us.

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How do I change my credit card on file?

Go to your Credit Card page. Enter your new credit card information and click the green button at the bottom to submit. Any future charges your account incurs will be billed to the new card number.

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Why do you need my credit card for a free trial?

Although it is a free trial to any of our subscription plans, you are charged for that plan at the end of your trial period. This is to ensure a seamless transition into your subscription and avoids any disruption of your job postings. During the trial you can cancel at anytime prior to being billed.

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What does it cost?

You can view all of the subscription plans we offer at ZipRecrutier.com/pricing. We offer a variety of subscription plans that best fit your hiring needs **Answer is not factoring in price testing**

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What does "Available after verification" mean?

Prior to sending your job out to all of our job board partners, we have to ensure that you are a legitimate place of business. This is to ensure the security of our job seekers as well as our job board partners. If we are unable to find enough information then we send you an email asking that you contact us to complete the verification process.

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Why was my account deactivated?

You are sent a deactivation email explaining the reasons why your account has been deactivated. If you feel like none of those reasons are applicable please feel free to call the Customer Support Team at (877) 252-1062 and we can further explain.

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How do I cancel free trial/monthly plan?

You can cancel your subscription at anytime. If you are on a trial, you can cancel your subscription at anytime to avoid being billed. If you are on a paid subscription plan, you can cancel your automatic renewal, and your account will move to inactive on your next billing date. To cancel, hover your cursor over the "Account" tab on the left side of the screen and select "Subscription Details" from the pop-up menu.

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Am I eligible for a refund?

If you're not completely happy then we don't want you to pay. Just send us an email and we will refund your previous payment, no questions asked! (3, 6, and 12 month plans must be canceled within the first 30 days of purchase to get a full refund.)

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Can I be invoiced?

We only send invoices to 3, 6 and 12 month plans. If you'd like to keep track of payments for your records there are receipts available to you from inside your account.

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Why are you charging me every month?

All of our subscriptions are set up to automatically renew at the end of each billing term, but you can turn off your automatic renewal at anytime. Once the automatic renewal is off your account will move to inactive on your next billing date. If you have a monthly billing term, you are able to turn your subscription off and on as you'd like. If the automatic renewal is off, you will not be charged for the next month of service.

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The annual plan comes with a 6 month trial?

Our annual plans come with a 4 day free trial, just like all of our subscriptions for new users. You are charged for that plan at the end of your trial, but you are taking advantage of a significant discount. The annual plan is a commitment to 12 months of service, but when you divide the amount of the annual plan by 12 months, you see you are paying about 1/2 of the monthly cost. This equates to 6 months of free service vs. a monthly option that is active for 12 months.

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What are the different billing terms?

We offer monthly, 3 month, and annual billing options. The monthly plans can be used month to month. 3 month and annual plans are a commitment to service for the allotted amount of time but come with significant savings vs. a monthly option.

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How do I apply the offer code I received?

You should see the option to enter the offer code you received on the credit card page. No worries if you don't apply the offer code, or don't have one; it just lets us know how you heard about our service. You're still completely eligible for the 4 day free trial like all new users.

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How do I know when I will be billed?

Your exact billing date and time is listed for you in your account at anytime for you to reference. When logged in, hover your cursor over the "Account" tab on the left side of the screen and select "Subscription Details" from the pop-up menu. There you will see your exact billing date and time as well as other important subscription information.

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Can I just use the service for a single month?

Absolutely. All of our subscriptions are set up to automatically renew at the end of each billing term, but you can turn off your automatic renewal at anytime. Once the automatic renewal is off your account will move to inactive on your next billing date. If you have a monthly billing term, you are able to turn your subscription off and on as you'd like. If the automatic renewal is off, you will not be charged for the next month of service.

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If I cancel during my trial, will I be billed?

If you are on a trial, you will NOT be billed if you cancel prior to being billed. Your exact billing date and time is listed for you in your account at anytime for you to reference. When logged in, hover your cursor over the ""Account"" tab on the left side of the screen and select ""Subscription Details"" from the pop-up menu.

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Am I really able to cancel anytime?

You can cancel your subscription at anytime. If you are on a trial, you can cancel your subscription at anytime to avoid being billed. If you are on a paid subscription plan, you can cancel your automatic renewal, and your account will move to inactive on your next billing date. To cancel, hover your cursor over the "Account" tab on the left side of the screen and select "Subscription Details" from the pop-up menu.

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If I cancel in the middle of my billing cycle, will I receive a partial refund?

No. When you are charged, you are paid through your billing term. If you are on a paid plan and you cancel your subscription, your account will move to inactive on your next billing date.

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Can I purchase a single job posting?

You do not have the option to purchase a single job posting. We only offer subscription plans with an assigned number of job slots. If you only to post a single job, you would select our smallest subscription plan. If you need to post an additional job but have already filled all of your job slots, then you will need to upgrade to the next available plan size.

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I dont’ want to deactivate my account, I just don’t want to pay next month

You can cancel your subscription at anytime during your billing term. All you have to do is turn off the automatic renewal. This let’s us know that you do not want to move forward with your subscription, so your account will move to inactive on your next billing date. To cancel your subscription, hover over the “Account” tab and select “Subscripton Details” from the pop-up menu. There you will see the option to “Cancel Auto-Renewal”.

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How am I supposed to know if you work in 4 days?

The trial is 4 days because this gives you enough time to evaluate the service and get a general idea of how ZipRecrutier works, as well as it's capabilities. Since your free trial functions just like the subscription plan you selected, there's nothing you're missing out on with your trial and longer your job is posted, the more candidates you are able to receive. We have determined the activity you receive in the first 4 days is enough for you to make a decision about your subscription prior to moving forward.

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My mailer says post a job for free and gives me a offer code, but why am I only getting a 4 day free trial?

Your mailer is an invitation to try our 4 day free trial. The offer code you received lets us know how you heard about our service. You should be able add the offer code on the credit card page, but if you can't find the box, or don'y apply the offer code, don't worry; you're still completely eligible for the 4 day free trial like all new users.

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Why are Monster and some other sites included on the site for a 'free' job posting when they cost extra?

We send your jobs to some of the most visited job boards on the internet to help maximize your job’s visibility. The list of Job Board Partners maps out what’s included in your subscription. “Premium Candidate Channels” and “Veteran Job Boards” are not included in your subscription because there is an additional fee to post to them.

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