Arrowminds

11 jobs near Columbus, OH

Pega Lead Developer

Charlotte, NC

$55 - $72/hr

Title: Pega Lead Developer Location: Charlotte NC - Hybrid W2 Contract ( This position is not eligible for Visa sponsorship) 6 - 12 Months In person interview Job Summary: * Client is seeking a hands ...

UI Developer

Phoenix, AZ

$49.75 - $64.50/hr

UI Developer Phoenix, AZ F2F interview CODING TEST The Opportunity: We are seeking a UI Developer to design, develop, and maintain modern, responsive web applications that deliver exceptional user ...

Title: Senior Project Manager Location: Charlotte, NC or Des Moines, IA Duration: 12+ Months W2 Contract ( This position is not eligible for Visa sponsorship) Note: * Client is looking for a Senior ...

Python Developer Consulting Level

Nashville, TN · On-site

$48.50 - $67/hr

Python Developer - Consulting Level Nashville, TN - Onsite Contract: 12 Months Required Skills: * 10+ years of Python Development * Strong API Development experience * Google Cloud Platform & Airflow ...

Title: Senior Project Manager Location: Charlotte, NC or Des Moines, IA Duration: 12+ Months W2 Contract ( This position is not eligible for Visa sponsorship) Note: * Client is looking for a Senior ...

Pega Lead Developer

Charlotte, NC

$55 - $72/hr

Title: Pega Lead Developer Location: Charlotte NC - Hybrid W2 Contract ( This position is not eligible for Visa sponsorship) 6 - 12 Months In person interview Job Summary: * Client is seeking a hands ...

Production Support Engineer

Arrowminds inc

Charlotte, NC

$41 - $53.50/hr

Other

Posted 9 days ago


Job description

Title: Production Support Engineer

Location: Charlotte, NC or Chandler, AZ

Hybrid

Job Description:

  • Production Support Engineer
  • Client is seeking a skilled Production Support Engineer to join our technology operations team.
  • The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
  • This role requires strong problem-solving abilities, technical depth, and clear documentation skills to support high-availability business-critical applications.

Key Responsibilities:

  • Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions.
  • Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk, and ITRS, and proactively resolve issues.
  • Develop, maintain, and enhance automation scripts and services using Ansible, Python, Shell, PowerShell, and database queries to streamline support workflows.
  • Support Business Continuity Planning (BCP) and disaster recovery strategies to ensure high availability and resiliency of systems.
  • Collaborate with development, DevOps, and infrastructure teams to implement process improvements and enhance operational maturity.
  • Maintain detailed documentation of processes, system designs, and incident resolutions, and communicate technical solutions effectively to stakeholders.
  • Manage deployments on OpenShift and containerized platforms, ensuring stability, performance, and scalability.
  • Work with integration services and wires to ensure seamless system operations and connectivity.

Required Skills and Experience:

  • 3 to 7 years of experience in production support role
  • Hands-on experience with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell, etc.).
  • Proficiency in monitoring and observability tools such as Grafana, AppDynamics, ITRS, and Splunk.
  • Strong knowledge of databases (SQL, queries, optimization).
  • Experience supporting large-scale, high-availability systems in a 24x7 production environment.
  • Familiarity with incident management, problem management, and BCP/DR frameworks.
  • Strong documentation, articulation, and communication skills.
  • Ability to work collaboratively in cross-functional teams in fast-paced environments.

Preferred Qualifications:

  • Previous work in financial services technology or production engineering roles.
  • Experience with global automation functions.
  • Familiarity with payment systems (e.g., Fedwire, CHIPs and RTP) or liquidity platforms is a plus.

Regards

Rajesh

Arrowminds Inc