Tucker’s Tax Service

Job description:

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

What does an office assistant do?

The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. Will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Their role is to support staff members at hand and make sure everything runs smoothly behind the scenes

What makes a good Office Assistant?

A good Office Assistant needs to have excellent organizational skills and a great eye for detail so nothing falls through the cracks, but they also must be able to work well with others and clients. They often use critical thinking when making decisions independently, which is helpful during busy times.

Responsibilities/Duties:

• Organize office and assist Tax Preparers in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Happily welcome clients to the office
• Schedule appointments and keeping the office on schedule
• Monitor level of supplies and handle shortages
• Coordinate with preparers to ensure compliance with established policies
• Maintain trusting relationships with suppliers, clients and colleagues
• Resolve office-related malfunctions and respond to requests or issues
• Using basic office equipment like copiers, faxes, and scanners
• Checking in with preparers to see if assistance is needed is a MUST
• Help keep preparers on track with schedule and appointments
• Taking calls from clients and delivering messages to preparers in a timely manner
• Help maintain files to keep track of important documents, manage supply inventory, and perform data entry as required
• Overseeing clerical tasks, such as sorting and sending mail

Qualifications:

• 5 year minimum of customer/client service
• Warm personality with strong communication skills.
• Ability to prioritize and multitask
• Flexibility and the ability to prioritize new tasks as they come in
• Excellent written and verbal communication skills
• Analytical abilities and aptitude in problem-solving
• Strong attention to detail
• ​Excellent organizational and time management skills
• Perform receptionist and data entry duties when needed

Job Type: Part-time

Pay: $18.00 per hour

Experience:

• Customer service: 5 years (Required)
• Data entry: 10 years (Required)

Work Location: In person