Rapport IT Services

5 jobs near Columbus, OH

This position is ideal for a candidate with experience in hardware or IT asset management, strong data accuracy skills, and proficiency in ServiceNow, who can effectively track, audit, and optimize ...

... baselines, standard images, and self-service operational capabilities * Partner across ... Bachelor's degree or higher in Computer Science, Information Technology, Engineering, or a related ...

Lab Support Specialist

Rapport IT Services

Ann Arbor, MI • On-site

Contractor

Posted 4 days ago


Job description

Company Description
Job Description
General Description
Provides technical hardware & software support, maintains company computers and provides in-service training to staff members. Responsibilities include, technical support for applications & software usage, troubleshoot technical problems, install new hardware & software, coordinate servicing & maintenance with internal as well as external customers.
General:
• Good time management skills
• Good communication skills which will facilitate working with people at remote locations
• Ability to work on multiple tasks throughout the day
• Flexibility to adjust to changing needs
• Ability to work together with a small team
• Ability to understand and decipher customer needs
Technical:
• Basic computer knowledge (understanding the technical word)
• Knowledge of ITIL is a plus.
• Knowledge of System Development Methodology, writing business cases, system requirements, design documentation and test cases is plus
• Knowledge of the Help Desk Ticket System is a plus.
Qualifications
Additional Information
Direct Client Requirement - No Layers
Immediate Opening