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Our firm performs full property management services at residential properties. The Maintenance Manager is responsible for overseeing all maintenance and logistical services associated with unit repairs and turnovers.

Roles & Responsibilities:

· Unit repairs

o Respond to tenant requests to perform repairs in their apartment units.

o Assign and schedule maintenance techs to complete work orders submitted by tenants in a timely manner.

· Turnovers

o Responsible for completing turnovers (preparation of vacant units for the next tenant).

o Schedule all tasks associated with each turnover to complete work as expeditiously as possible.

· Vendor Management

o Establish relationships with vendors to complement maintenance services; vendor skills and services include: electrical, plumbing, appliance repair, HVAC repairs, flooring and carpet installation, full remodeling of apartments, painting, cleaning services, etc.

o Schedule vendor services.

· Team Management

o Manage a team of maintenance techs.

o Supervise and schedule work, build team relationships of support.

o Manage, schedule and approve paid time off of maintenance techs.

· Administrative Management

o Create work orders, review and bill work orders.

o Logistic management including inventory of unit keys, unique maintenance requirements, coordinating and planning paint for turnovers, etc.

· Continual Improvement

o Make recommendations and assist in developing best practices

o Collaborate as a key team-player with staff to improve brand