Question 1

Do workers at Portillo's get paid breaks?

Accepted Answer

No. Most people don’t get paid breaks.
92% of people say they don’t get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 2

Does Portillo's pay people when they’re sick?

Accepted Answer

No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 3

At Portillo's, are sick days and vacation days separate paid time off?

Accepted Answer

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 4

Are part-time workers able to get health insurance from Portillo's?

Accepted Answer

Only some people who work part-time can get health insurance.
57% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2025.

Question 5

Do part-time workers get paid time off at Portillo's?

Accepted Answer

Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 6

Is the health insurance from Portillo's affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between April 2025 and December 2025.

Question 7

Do people get paid time off at Portillo's?

Accepted Answer

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 8

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

32% of people with changing schedules find out their shifts one week or less ahead of time.
54% of people with changing schedules find out their shifts two weeks ahead of time.
9% of people with changing schedules find out their shifts three weeks ahead of time.
5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 9

Do workers at Portillo's worry about hours?

Accepted Answer

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 10

Do Portillo's workers get to choose the shifts they work?

Accepted Answer

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 11

How easy is it for Portillo's workers to change shifts?

Accepted Answer

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 12

How easy is it to get time off at Portillo's?

Accepted Answer

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 13

Do Portillo's managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 14

Do workers at Portillo's do extra work that they don't get paid for?

Accepted Answer

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 15

How easy is it to take sick days at Portillo's?

Accepted Answer

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 16

Is a Portillo's job good for students?

Accepted Answer

Only some students say this is a good place to work if you’re studying.
37% of students report this isn’t a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 17

Do people at Portillo's feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 18

Do people at Portillo's get to take their breaks without interruption?

Accepted Answer

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 19

Is it stressful to work at Portillo's?

Accepted Answer

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 20

Do people at Portillo's enjoy their jobs?

Accepted Answer

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 21

Do people at Portillo's recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 22

Do people get enough training when they start at Portillo's?

Accepted Answer

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 23

Do people get support to advance at Portillo's?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 24

Do people think Portillo's’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Question 25

Do workers feel well informed about how Portillo's is doing?

Accepted Answer

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

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What Portillo's employees say

Get the real story on frontline employers

Pay

Most people don’t get paid breaks

Most people don’t get paid when they’re sick

Most people don’t do unpaid extra work

Benefits

Sick days don’t use up paid time off

Only some part-timers can get health insurance

Only some part-timers get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Some people worry about their hours

Only some people can choose their shifts

Workplace

Most people feel treated with respect

Most people get breaks without interruption

Most people are stressed out

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