Question 1

Do workers at Hugo's Family Marketplace get paid breaks?

Accepted Answer

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Question 2

Does Hugo's Family Marketplace pay people when they’re sick?

Accepted Answer

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 3

At Hugo's Family Marketplace, are sick days and vacation days separate paid time off?

Accepted Answer

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and June 2026.

Question 4

Is the health insurance from Hugo's Family Marketplace affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.

Question 5

Do people get paid time off at Hugo's Family Marketplace?

Accepted Answer

Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.

Question 6

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

87% of people with changing schedules find out their shifts one week or less ahead of time.
7% of people with changing schedules find out their shifts two weeks ahead of time.
7% of people with changing schedules find out their shifts three weeks ahead of time.
0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 7

Do workers at Hugo's Family Marketplace worry about hours?

Accepted Answer

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 8

Do Hugo's Family Marketplace workers get to choose the shifts they work?

Accepted Answer

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 9

How easy is it for Hugo's Family Marketplace workers to change shifts?

Accepted Answer

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Question 10

How easy is it to get time off at Hugo's Family Marketplace?

Accepted Answer

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 11

Do Hugo's Family Marketplace managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 12

Do jobs at Hugo's Family Marketplace spill into time workers aren’t paid for?

Accepted Answer

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 13

How easy is it to take sick days at Hugo's Family Marketplace?

Accepted Answer

Some people find it hard to take sick days.
59% of people report that it’s hard to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 14

Do people at Hugo's Family Marketplace feel treated with respect by their managers?

Accepted Answer

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 15

Do people at Hugo's Family Marketplace get to take their breaks without interruption?

Accepted Answer

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Question 16

Is it stressful to work at Hugo's Family Marketplace?

Accepted Answer

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 17

Do people at Hugo's Family Marketplace enjoy their jobs?

Accepted Answer

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Question 18

Do people at Hugo's Family Marketplace recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 19

Do people get enough training when they start at Hugo's Family Marketplace?

Accepted Answer

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 20

Do people get support to advance at Hugo's Family Marketplace?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Question 21

Do people think Hugo's Family Marketplace’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Question 22

Do workers feel well informed about how Hugo's Family Marketplace is doing?

Accepted Answer

Most people don’t feel well informed about how the company is doing.
79% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Hugo's Family Marketplace

Courtesy

Courtesy

Service Counter Clerk

Service Counter Clerk

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Overnight Clerk | 7

Overnight Clerk | 7

Cashier

Cashier

Cashier

Cashier

Overnight Clerk | 11

Overnight Clerk | 11

Overnight Clerk | 5

Overnight Clerk | 5

Overnight Clerk | 5

Overnight Clerk | 5

Overnight Clerk | 11

Overnight Clerk | 11

GM/HBC Manager | 10

GM/HBC Manager | 10

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Cashier

Courtesy

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Hugo's Family Marketplace rating

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Job description

What Hugo's Family Marketplace employees say

Get the real story on frontline employers

Pay

Most people get paid breaks

Most people don’t get paid when they’re sick

The job rarely spills into unpaid time

Benefits

Sick days use up paid time off

Most people say they can afford the health insurance

Most people get paid time off

Hours and flexibility

Less than 4 weeks notice of work schedule

Most people don’t worry about their hours

Most people can choose their shifts

Workplace

Most people feel treated with respect

Only some people get breaks without interruption

Most people are stressed out

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