The Field Support specialist role is a customer-facing role responsible for providing technical support, troubleshooting EPOS system issues, and ensuring seamless operation for restaurant and ...
FOODHUB
5 jobs near Columbus, OH
The Field Support specialist role is a customer-facing role responsible for providing technical support, troubleshooting EPOS system issues, and ensuring seamless operation for restaurant and ...
Head Bakery Chef
Jamaica, NY · On-site
We are seeking a talented and passionate Head Bakery Chef to lead our kitchen team, innovate our menu, and uphold the highest standards of quality. Key Responsibilities: Lead and manage the bakery ...
Head Bakery Chef
Jamaica, NY · On-site
We are seeking a talented and passionate Head Bakery Chef to lead our kitchen team, innovate our menu, and uphold the highest standards of quality. Key Responsibilities: Lead and manage the bakery ...
Restaurant Manager
Jamaica, NY · On-site
Thomas United Company Limited (TUCL) is a multi-concept food service company operating warehouses, restaurants, concessions, bakeries, and catering in the beautiful island of Bermuda. We specialize ...
Restaurant Manager
Jamaica, NY · On-site
Thomas United Company Limited (TUCL) is a multi-concept food service company operating warehouses, restaurants, concessions, bakeries, and catering in the beautiful island of Bermuda. We specialize ...
Catering & Sales Manager
$54K - $70K/yr
We are seeking a motivated and results-driven Catering & Sales Manager to lead our catering operations and grow our client base. The successful candidate will be responsible for developing sales ...
Catering & Sales Manager
$54K - $70K/yr
We are seeking a motivated and results-driven Catering & Sales Manager to lead our catering operations and grow our client base. The successful candidate will be responsible for developing sales ...
Warehouse Operative
Philadelphia, PA · On-site
$16 - $19/hr
Requirements Fulfillment & Logistics * Manage incoming inventory and stock organization * Pick, pack, and prepare equipment for dispatch * Maintain accurate inventory tracking and reporting * Oversee ...
Warehouse Operative
Philadelphia, PA · On-site
$16 - $19/hr
Requirements Fulfillment & Logistics * Manage incoming inventory and stock organization * Pick, pack, and prepare equipment for dispatch * Maintain accurate inventory tracking and reporting * Oversee ...
Full-time
Medical, Retirement, PTO
Posted 4 days ago
Job description
Job Description
The Field Support specialist role is a customer-facing role responsible for providing technical support, troubleshooting EPOS system issues, and ensuring seamless operation for restaurant and takeaway partners. Providing account management support, New client hardware installations and software configuration, along with new client training. 'Drop in' support and reactive support regarding escalated technical issues
Requirements
Benefits
The Field Support specialist role is a customer-facing role responsible for providing technical support, troubleshooting EPOS system issues, and ensuring seamless operation for restaurant and takeaway partners. Providing account management support, New client hardware installations and software configuration, along with new client training. 'Drop in' support and reactive support regarding escalated technical issues
Requirements
- Liaising with customers to troubleshoot and diagnose issues remotely
- Answering calls out of hours on a rota basis
- Applying fixes and performing maintenance tasks on customer EPOS systems
- Training external or internal users of all levels to use our software and systems
- Provide IT technical support and assistance to group employees.
- Selling merchandise and other products to existing clients.
- Excellent communication and customer-facing skills.
- Self-motivated, able to use own initiative and confidence to question.
- Effective team worker and able to deal and work with people of all levels.
- Proactive with good problem-solving skills.
- Excellent organisation and time management skills to meet set targets and deadlines
- Working collaboratively with internal technical and project teams to solve customer issues
Benefits
- A competitive salary + Car allowance+ fuel allowance
- 33 days annual leave (inclusive of Bank Holidays)
- Holiday exchange - Buy up to 5 days holiday each year
- 401k contributions
- Health contributions
About FOODHUB
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
1 - 10 Employees
Headquarters location
Miami, FL, US
Year founded
2019