POSITION TITLE: Channel Manager Employment Status: Full Time
DEPARTMENT: Sales FSLA status: Exempt
REPORTS TO: Vice President of Sales
PURPOSE: This position is a commissioned sales position that is responsible for generating revenue as a result of sales generated though the channel, which includes designated Regional partners, Subagents and Strategic Partnerships.
GENERAL DESCRIPTION: The Channel Manager is responsible for the management of sales opportunities with all designated partners, providing accurate and updated sales funnel. This position participates in joint sales calls to customers and assisting the partners in closing FirstComm opportunities, escalation of any pricing, SLA or other issues as needed, management of all market development funds request and claims, coordination of local partner participation in events and training, coordination of partner access to Sales Engineering, Field Marketing and overlay resources as appropriate, assisting partners in broadening their product expertise and sales opportunities, striving for growth of Business Partners and Sub-Agents as well as driving product and promotional programs.
ESSENTIAL DUTIES:
· Meeting & Exceeding a monthly sales quota.
· Keeping all partners profiled.
· Maintaining an up-to-date sales funnel.
· Attendance of FirstComm conference calls, as designated by management.
· Reading of all FirstComm communications and maintaining a high level of knowledge on all FirstComm products, programs and promotions.
· A high level of knowledge of the features and benefits and requirements of the FirstComm’s Agent Program and the ability to articulate it to partners along with the FirstComm value proposition.
MINIMUM REQUIREMENTS:
· Historical & Documented attainment of sales quota.
· Experience working and supporting indirect or partner based sales programs.
· Telecommunications field sales experience.
· Excellent verbal and written communication skills
· Excellent organizational ability
· Excellent time management skills
· Minimum of 3-5 years in technology sales or marketing required.
· 4 year College degree in Communications, Marketing or Business Administration is preferred
Company Description
FirstComm is a leading U.S. telecommunications company delivering reliable, scalable business communications solutions to organizations nationwide. We specialize in voice, data, cloud communications (UCaaS), SD-WAN, and managed network services, helping businesses stay connected, productive, and secure.
For more than a decade, FirstComm has partnered with thousands of organizations across healthcare, education, government, and enterprise sectors—providing customized solutions backed by responsive support and proven expertise.