Dale WorkForce Solutions
Dale WorkForce Solutions

60 Dale Workforce Solutions Jobs Hiring Near You

Dale WorkForce Solutions is seeking an experienced Quality Assurance (QA) Testing Expert for a critical core banking transformation project. The successful candidate will ensure the quality and ...

Salesforce Developer

Philadelphia, PA ยท On-site

$53 - $70.25/hr

Design, develop, test, document, and deploy high-quality, scalable business solutions on the Salesforce platform, aligning with business needs and industry best practices. * Collaborate closely with ...

This hands-on role partners closely with business stakeholders to translate operational and strategic requirements into scalable technical solutions. The position contributes to architectural ...

The ideal candidate will have hands-on experience integrating third-party LLM solutions, performing "lift-and-shift" transformations across AI models and data platforms, and building scalable AI ...

The ideal candidate will have hands-on experience integrating third-party LLM solutions, performing "lift-and-shift" transformations across AI models and data platforms, and building scalable AI ...

Salesforce Developer

Philadelphia, PA ยท On-site

$53 - $70.25/hr

Design, develop, test, document, and deploy high-quality, scalable business solutions on the Salesforce platform, aligning with business needs and industry best practices. * Collaborate closely with ...

Business Process Analyst

Princeton, NJ ยท Remote

$64K - $86K/yr

... solutions and works to develop cost reviews and prepare a technical response to the client that demonstrates the client's capabilities and proposed solutions. Additionally, the Business Analyst acts ...

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Infographic showing various job openings at Dale Workforce Solutions in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% Physical, and 40% Remote job distribution.
IT Helpdesk Support

IT Helpdesk Support

Dale WorkForce Solutions

San Francisco, CA โ€ข On-site

Full-time

Posted 9 days ago


Job description

Job Summary:
Dale WorkForce Solutions is a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry. They are seeking a motivated Help Desk Technician to provide technical support, troubleshoot issues, and collaborate with management and employees to meet their IT needs.
Responsibilities:
โ€ข Work with team to image and swap out PCs across the entire network.
โ€ข Travel required to swap and replace equipment.
โ€ข Assist with technical support to end-users via phone, email, or in-person.
โ€ข Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices
โ€ข Install, configure, and maintain operating systems, software applications, and peripherals.
โ€ข Assist with setting up and managing user accounts, permissions, and access rights in Active Directory.
โ€ข Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup)
โ€ข Help maintain IT documentation, including hardware/software inventories and technical procedures.
โ€ข Collaborate with senior IT staff for escalated issues and ongoing projects.
โ€ข Ensure the security and privacy of networks and computer systems.
โ€ข Assist with routine maintenance of servers, backups, and system updates.
โ€ข Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems
โ€ข Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's
โ€ข Collaborate with onsite and remote IT support Team members.
Qualifications:
Required:
โ€ข Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
โ€ข Min 2+ years of experience in a help desk or IT support role in a professional environment.
โ€ข Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware.
โ€ข Familiarity with Windows operating systems.
โ€ข Excellent troubleshooting methodology and skills.
โ€ข Ability to work independently and in a team environment
โ€ข Candidates must always retain the highest level of professionalism.
โ€ข Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations
โ€ข Willingness to learn new technologies and develop professionally
โ€ข Be able to lift 50lbs if needed
โ€ข Strong skills deploying, using, and troubleshooting Windows desktop operating systems
โ€ข Understanding of Microsoft Active Directory, Group Policy, and File and Print services
โ€ข Understanding of Office 365
โ€ข Networking Protocols including DNS, DHCP, & TCP/IP
โ€ข Familiar with Enterprise Anti-Virus technologies
โ€ข An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting
โ€ข Experienced deploying workstations using PDQ, MDT.
โ€ข Candidate must be familiar with automated trouble ticketing systems
โ€ข Candidate must be familiar with automated systems monitoring tools
Preferred:
โ€ข Microsoft Certification (MCSE or MSTP) a plus but not required.
โ€ข Knowledge of Dell hardware
โ€ข Knowledge of Windows Configuration designer
โ€ข Working knowledge of Cisco switches
โ€ข Knowledge of Windows scripting
Company:
Dale Workforce Solutions is a staffing and talent solution firm that provides staffing, on-demand consultation and payroll services. Founded in 2012, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.