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Position Summary

The Home Health Supervisor is responsible for day-to-day clinical operations of Bridging Care's licensed Home Health (skilled) services. This role ensures safe service delivery, compliant documentation, and consistent implementation of the Plan of Care across skilled disciplines. The Home Health Supervisor models Bridging Care's culture of compassion, quality, and rigorous standards and works closely with the Administrator, Director of Clinical Services, and Quality/Compliance to achieve clinical, operational, patient satisfaction, and regulatory goals.

Duties, Responsibilities, and Accountabilities

• Provide clinical supervision and oversight of all skilled home health services delivered by Bridging Care personnel and contractors

• Ensure initial assessment and Start of Care (SOC) workflow is completed properly and that required documentation is complete and timely

• Ensure the Skilled Plan of Care is developed, implemented, reviewed, updated, and followed

• Coordinate interdisciplinary services and clarify roles and responsibilities for Plan of Care implementation

• Ensure timely documentation for each patient contact (signed/electronically authenticated) and adherence to documentation standards

• Ensure processes are followed for provider communication, changes in condition, plan updates, and required signatures and tracking

• Support referral acceptance decisions from a clinical appropriateness and safety perspective; decline referrals beyond scope or competency

• Lead staff training, competency verification, and corrective actions for documentation and clinical quality gaps

• Conduct performance monitoring (30/60/90-day check-ins when applicable) and annual evaluations; document supervision

• Collaborate with Quality/Compliance on monthly audits and implement corrective action plans

• Ensure a qualified alternate is designated to cover supervisor responsibilities when required

• Perform other duties as assigned by the Administrator

Supervisory Responsibilities

• Directly supervises skilled clinical staff and contractors

• Responsible for training oversight, skills verification documentation, performance management, and evaluations

Required Qualifications

Mandatory Requirement

Demonstrated experience building, scaling, and sustaining a successful Home Health agency (start-up or turnaround), including clinical operations, staffing, compliance, and quality outcomes.

Minimum Qualifications

• Current RN license in good standing in Washington State (required)

• Associate's or Bachelor's degree in Nursing (required)

• Minimum 5 years of healthcare experience, including 2+ years in home health/home-based rehab

• Demonstrated experience supervising skilled clinical staff (RN/LPN as applicable, PT/OT/ST, HHA under skilled Plan of Care)

• Strong knowledge of WAC 246-335 requirements and home health documentation expectations

• Ability to perform patient assessment (medical history, physical health, mental health considerations, cognitive screening as applicable)

• Strong communication, leadership, coaching, and performance management skills

• Proficient with Microsoft Office and ability to use agency systems (OneHap and related tools)

• Clean criminal background check and ability to meet credentialing requirements

Physical and Mental Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to:

• Coordinate multiple tasks simultaneously

• Collect, interpret, and analyze complex data and information

• Understand and respond to a diverse population

• Sit for extended periods of time

• Use close vision and adjust eye focus frequently

• Talk, hear, and communicate electronically

• Reach with hands and arms