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80 Advatix Jobs Hiring Near You

Advatix

Forklift Operator

Zanesville, OH

$15.75 - $18.50/hr

Forklift Operator Role Summary The Cross Dock Forklift Operator is responsible for efficiently and safely loading, unloading, and moving freight within a cross-dock environment. This role involves ...

Advatix

Yard Manager

Zanesville, OH · On-site

Yard Manager The Yard Manager is pivotal in coordinating and tracking trailer movements within the yard, ensuring operational efficiency and seamless logistics flow. This role involves supervising ...

Advatix

Access Guard

Zanesville, OH · On-site

$14.75 - $18/hr

Access Guard (Gate) Role Summary: The Guard Shack Security is responsible for managing all vehicle arrivals and departures at the cross-dock facility, ensuring compliance with company policies and ...

Advatix, Inc.

Yard Manager

Zanesville, OH · On-site

Yard Manager Position Summary: The Yard Manager is pivotal in coordinating and tracking trailer movements within the yard, ensuring operational efficiency and seamless logistics flow. This role ...

Advatix, Inc.

Access Guard

Zanesville, OH · On-site

$14.75 - $18/hr

(Gate) Role Summary: The Guard Shack Security is responsible for managing all vehicle arrivals and departures at the cross-dock facility, ensuring compliance with company policies and safety protocols ...

Advatix, Inc.

Forklift Operator

Zanesville, OH · On-site

$15.75 - $18.50/hr

Forklift Operator Role Summary The Cross Dock Forklift Operator is responsible for efficiently and safely loading, unloading, and moving freight within a cross-dock environment. This role involves ...

Advatix, Inc.

Access Guard

Zanesville, OH · On-site

$14.75 - $18/hr

Access Guard (Gate) Role Summary: The Guard Shack Security is responsible for managing all vehicle arrivals and departures at the cross-dock facility, ensuring compliance with company policies and ...

Advatix, Inc.

Access Guard

Zanesville, OH

$14.75 - $18/hr

Access Guard (Gate) Role Summary: The Guard Shack Security is responsible for managing all vehicle arrivals and departures at the cross-dock facility, ensuring compliance with company policies and ...

Advatix, Inc.

Cross - Dock Admin Clerk

Zanesville, OH · On-site

Cross - Dock Admin Clerk Role Summary We are seeking a detail-oriented and organized Administrative Cross-Dock Associate to support the Archway cross-dock operation. This role combines administrative ...

Advatix, Inc.

Cross Dock Team Lead

Zanesville, OH

Team Lead The GCG Cross Dock Shift Leader Lead will ensure efficient, safe, and accurate movement and distribution of goods during their shift and in preparation for following shifts. You will lead a ...

Advatix, Inc.

Access Guard

Zanesville, OH · On-site

$14.75 - $18/hr

Access Guard (Gate) Role Summary: The Guard Shack Security is responsible for managing all vehicle arrivals and departures at the cross-dock facility, ensuring compliance with company policies and ...

Advatix, Inc.

Cross Dock Team Lead

Zanesville, OH · On-site

Team Lead The GCG Cross Dock Shift Leader Lead will ensure efficient, safe, and accurate movement and distribution of goods during their shift and in preparation for following shifts. You will lead a ...

Advatix, Inc.

Cross - Dock Admin Clerk

Zanesville, OH · On-site

Cross - Dock Admin Clerk Role Summary We are seeking a detail-oriented and organized Administrative Cross-Dock Associate to support the Archway cross-dock operation. This role combines administrative ...

Advatix, Inc.

Safety Manager

Zanesville, OH · On-site +1

Safety Manager Role Summary The Safety Manager will support the development and implementation of Archway's Safety program. This role involves collaborating with teams to improve safety performance ...

Advatix, Inc.

Cross Dock Site Leader

Zanesville, OH · On-site

Cross Dock Site Leader Role Description Role Summary The Cross Dock Site Leader (CDSL) reports to the Director of Operations. They are responsible for overseeing all aspects of the cross-dock ...

Advatix, Inc.

Cross Dock Site Leader

Zanesville, OH · On-site

Cross Dock Site Leader Role Description Role Summary The Cross Dock Site Leader (CDSL) reports to the Director of Operations. They are responsible for overseeing all aspects of the cross-dock ...

Advatix, Inc.

Yard Manager

Zanesville, OH · On-site

Yard Manager Position Summary: The Yard Manager is pivotal in coordinating and tracking trailer movements within the yard, ensuring operational efficiency and seamless logistics flow. This role ...

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Advatix Jobs Information

What is it like to work at Advatix?

Advatix is a company that values innovation and collaboration, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

The company's team structure is designed to be agile and flexible, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Advatix's mission is to deliver cutting-edge technology solutions that meet the evolving needs of its clients, and its work environment is equipped with the latest tools and technologies to support this mission.

Working at Advatix may appeal to candidates who are passionate about technology and innovation, and who are looking for a challenging and dynamic work environment where they can grow professionally and contribute to the company's mission.
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Infographic showing various job openings at Advatix in the United States as of May 2026, with employment types broken down into 61% Full Time, 32% Temporary, and 7% Contract. Highlights an 84% Physical, and 16% Remote job distribution.
Customer Service Representative-Cross Dock

Customer Service Representative-Cross Dock

Advatix

Zanesville, OH

$14.75 - $20.25/hr

Other

Posted 14 days ago

Job description

Cross Dock Customer Service Representative 

Role Summary 

The Customer Service Representative will serve as the contact person for client and customer order placement, inquiries, and issue resolution through various communication channels. 

Key Results Area 

  • Enters and manages orders from all sources (email, phone, fax, online) and handles any order exceptions, updates, or corrections 

  • Manages any driver issues that may occur (scheduling, timeliness, new inbound or outbound activities, etc.) 

  • Responds to all customer and client concerns or complaints, ensuring that all inquiries are handled and documented in a timely and professional manner 

  • Escalates risk or unresolved order-related issues to appropriate team members or management for support to resolve 

  • Ensure that all order execution is completed on time and in a manner that satisfies service level requirements 

  • Interfaces with various departments to ensure deliverables are being completed on time and within SLAs 

  • Pay attention to the details of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for the billing process 

  • Update client business rule documentation, ensuring that internal key stakeholders are aware of any business process changes 

  • General understanding of client contractual requirements to ensure adherence to recognize client requests that are outside contract requirements and escalate to management before proceeding 

  • Support and maintain all corporate quality standards, policies, procedures, and work instructions outlined in the company process documentation 

Skills & Qualifications 

  • High School Diploma or its equivalent is required; an Associate’s or Bachelor's degree is preferred 

  • Minimum of 1 year of experience in customer service, supply chain, or order management  

  • Strong attention to detail and multi-tasking skills  

  • Experience with using an order management system and the ability to learn new systems easily 

  • Capable of working both independently and within a team environment 

  • Excellent written, verbal, and interpersonal communication skills 

  • Accurate data entry and spelling skills 

  • Extensive knowledge of Microsoft Office Suite 

  • Professional appearance and demeanor 

Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives. 

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