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VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility and Inventiveness.
VXI recruits excited, enthusiastic applicants who are ready to be successful! We create a fun learning environment with plenty of career growth opportunities. Work in an environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and contributions will be rewarded. Come for the job, stay for the career!
Join Team VXI Call us at 520-353-3257
Overview
As a Bilingual Customer Service Advocate, you will receive inbound calls from client staff and customers seeking information about furniture purchases, deliveries and warranty claims in both English and Spanish. You will communicate with outside vendors as well to ensure that internal and external customer service needs are met.
You’ll Receive
· Competitive salary
· Paid Training
· Health Insurance (Medical, Dental Vision, 401(k) Savings)
· Fun Work Environment
· Abundant Advancement Opportunities
Knowledge, Skills and Abilities You’ll Need to Succeed
· Professional comportment and demeanor
· Ability to build rapport
· Ability to learn product knowledge and offer best solutions.
· Outstanding verbal communication skills
· Knowledge of computers and MS Windows
· Ability to navigate multiple screens/programs
· Ability to multi-task
· Ability to type 30 wpm
· Ability to follow direction and accept coaching
· Self-motivated and upbeat
· Desire to work in a team environment achieving personal and team goals
Other Things We Look For
· Strong work ethic
· Solid work history
· Motivated by quality and integrity
· Desire to excel
· Must be able to pass a background check and drug screen
· Must be available to work a shift between the hours of 6AM-7PM Monday-Sunday
Must Haves
· High School Diploma/GED (Associates Degree preferred)
· Exemplary Attendance Records with Previous Employers.
· Fluent in both English and Spanish
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time. (svmxigd)
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