Did You Get a Text Message or Phone Call That Claimed To Be From ZipRecruiter? It Could Be a Scam
Here’s where to find questions and answers related to this topic.Please note: If you are a job seeker on ZipRecruiter, we will never reach out to you through phone calls, text messages, or apps like WhatsApp to offer employment. If you receive any of these types of messages offering employment, they are scams. Here’s how you can recognize real texts from ZipRecruiter, spot common scam tactics, and protect yourself.This article will help you:
- Identify messages from ZipRecruiter
- Recognize scam calls or texts
- Know what to do if you get a scam text or call
- Stay safe while job searching
How to Identify Messages from ZipRecruiter
When does ZipRecruiter text you?
If you’re a job seeker, ZipRecruiter only texts you for a few specific reasons:- To remind you about being invited to apply to a job directly from an employer.
- To notify you that you have an upcoming interview or that your interview will be starting soon.
- To alert you that you have an unread message from an employer or to remind you that you need to respond to an employer.
How can you tell that it’s really us?
Every text message from ZipRecruiter will:- Start with “ZipRecruiter:”
- Only link to ziprecruiter.com
What number(s) do we use?
- Our official phone number is (947) 777-0011. All non two-factor authentication texts will come from this number.
- Two-factor authentication texts will either come from the phone number (424) 402-1647 or (888) 646-8403.
What do ZipRecruiter’s texts look like?
If it’s a job invitation reminder, you’ll see something like:“ZipRecruiter: XXX Company is interested in candidates like you for their open role as XXX. Tap to learn more: https://www.ziprecruiter.com/urlcode”If it’s an interview notification, you’ll see something like:
“ZipRecruiter: Your hiring event with ZipRecruiter starts now! Tap to join: https://ziprecruiter.com/click_url Text STOP to stop receiving messages.”If it’s an employer message alert, you’ll see something like:
“ZipRecruiter: You have a new message from XXX company about the XXX position. View the message and reply here: https://www.ziprecruiter.com/urlcode”
How do I recognize scam calls or texts?
Scammers use a variety of different tactics. Here are some common ones that might be used to impersonate ZipRecruiter:- They might offer you a remote or flexible job by call or text
- They could claim to be a ZipRecruiter HR representative or recruiter
- They might ask you to pay money through WhatsApp or phone calls
- They could create a sense of urgency — such as threatening to cancel access to your ZipRecruiter account or asking you to resolve a technical issue within a limited amount of time
- They could ask you for personal information or your ZipRecruiter login details
If the scammer is pretending to be an employer, they might:
- Make a job offer that seems too good to be true
- Ask you to click a link or contact them outside of ZipRecruiter
Here’s how employers will contact you:
- Employers can message you directly through ZipRecruiter. You can access these messages through the messaging center when you’re logged in.
- Employers will call or text you only if you shared your phone number in your application or profile
Scammers may also pretend to be:
- A bank, service provider, or even your boss or a relative
- The post office saying that you have a package on hold, with a “Click here” link
- A tax agency demanding that you make a payment immediately
- Tech support offering an urgent “fix” for your device
What should I do if I get a scam text or call?
Take action immediately.
Here are ZipRecruiter’s steps to take if you suspect that you were affected by a scam.Report the call or text.
Android
iOS
Reports of scam texts or calls should be sent to our dedicated email address: trustandsafety@ziprecruiter.com.How can I stay safe in my job search?
To stay safe while searching for a job on ZipRecruiter, consult these Candidate Help Center resources:- Here are our guidelines for a safe job search.