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Remote Tech Jobs in Columbus, OH (NOW HIRING)

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

Maven LLC

IT Field Technician

Columbus, OH

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

Maven LLC

IT Field Technician

Columbus, OH

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$57K - $71K/yr

Provide timely technical support for on-site and remote end users * Diagnose, troubleshoot, and ... Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$57K - $71K/yr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$57K - $71K/yr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$57K - $71K/yr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...

Walbridge

IT Technician

Millersport, OH · On-site

This is a great opportunity for an IT professional who is passionate about technology and customer ... remote support tools * Proficiency using Microsoft Office suite and Windows operating system ...

AssetWatch, Inc.

IT Systems Analyst

Columbus, OH

This role is Remote (United States) What You'll Do: Technical Support & Escalation * Serve as an ... Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent ...

Walbridge

IT Technician

Millersport, OH

This is a great opportunity for an IT professional who is passionate about technology and customer ... remote support tools * Proficiency using Microsoft Office suite and Windows operating system ...

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Remote Tech information

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How much do remote tech jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote tech in Columbus, OH is $31.37, according to ZipRecruiter salary data. Most workers in this role earn between $29.52 and $33.22 per hour, depending on experience, location, and employer.

What is a Remote Tech job?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

What are the key skills and qualifications needed to thrive in the Remote Tech position, and why are they important?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are the most commonly searched types of Tech jobs in Columbus, OH? The most popular types of Tech jobs in Columbus, OH are:
What are popular job titles related to Remote Tech jobs in Columbus, OH? For Remote Tech jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Tech jobs in Columbus, OH look for? The top searched job categories for Remote Tech jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Tech jobs? Cities near Columbus, OH with the most Remote Tech job openings:
Remote Tech jobs near you
IT Helpdesk Support

IT Helpdesk Support

American Freight Outlet Stores

Dublin, OH

$17 - $25/hr

Full-time

Posted 3 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

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