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Learning And Development Jobs in Columbus, OH (NOW HIRING)

Safelite Group

Talent Development Manager

Columbus, OH · On-site

A Brief Overview Are you passionate about developing people and driving performance through impactful learning experiences? Join us as a Talent Development Manager and lead the charge in shaping the ...

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Learning And Development information

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$13

$39

$81

How much do learning and development jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for learning and development in Columbus, OH is $39.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $67.12 per hour, depending on experience, location, and employer.

What is the difference between Learning And Development vs Training Coordinator?

AspectLearning And DevelopmentTraining Coordinator
CredentialsOften requires certifications in L&D, HR, or related fieldsTypically requires HR or administrative certifications
Work EnvironmentDesigning programs, strategic planning, working with managementOrganizing training sessions, scheduling, logistics
Employer & Industry UsageUsed across corporate, education, and nonprofit sectors for strategic growthCommon in corporate settings for operational training
Search & Comparison IntentFocuses on strategic development rolesFocuses on logistical and operational training roles

Learning And Development professionals focus on creating strategic training programs to enhance employee skills and organizational growth. Training Coordinators handle the logistics and administration of training sessions. While both roles support employee development, L&D is more strategic and design-oriented, whereas Training Coordinators focus on execution and logistics.

What are the key skills and qualifications needed to thrive as a Learning and Development professional, and why are they important?

To thrive as a Learning and Development professional, you need expertise in instructional design, adult learning theory, and strong facilitation skills, often supported by a degree in education, human resources, or related fields. Familiarity with learning management systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or SHRM-CP is highly valuable. Excellent communication, creativity, and stakeholder management skills help professionals engage learners and drive organizational development. These competencies ensure effective training initiatives that support talent growth and align learning strategies with business goals.

What is learning and development (L&D)?

Learning and development (L&D) refers to the process within organizations that focuses on improving employees’ skills, knowledge, and competencies. L&D involves designing, delivering, and evaluating training programs, workshops, and other educational activities to help employees perform better in their current roles and prepare for future responsibilities. The goal is to foster professional growth, enhance job satisfaction, and contribute to organizational success. L&D can include onboarding, technical training, leadership development, and ongoing education tailored to business needs.

How does a Learning and Development professional typically collaborate with other departments to identify training needs?

Learning and Development professionals often work closely with managers and team leads across various departments to assess skill gaps and align training initiatives with organizational goals. This collaboration usually involves conducting needs assessments, gathering feedback through surveys or interviews, and reviewing performance data to design targeted programs. Effective communication and relationship-building skills are essential, as L&D professionals must balance the needs of different teams while ensuring training solutions are practical and impactful.
What are the most commonly searched types of Learning And Development jobs in Columbus, OH? The most popular types of Learning And Development jobs in Columbus, OH are:
What are popular job titles related to Learning And Development jobs in Columbus, OH? For Learning And Development jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Learning And Development jobs in Columbus, OH look for? The top searched job categories for Learning And Development jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Learning And Development jobs? Cities near Columbus, OH with the most Learning And Development job openings:
Learning And Development jobs near you

Senior Director of Business Development Operations

Lisinski Law Firm

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and "Changing as Many Lives as Possible."
About the Role
The Senior Director of Business Development Operations is responsible for designing, building, and scaling the operational infrastructure that enables Lisinski Law's Business Development organization to perform consistently and effectively at scale. This role exists to transform a rapidly grown, high-revenue sales organization into a standardized, disciplined, and highly accountable operating system across in-office intake, virtual intake, phone sales, intake support, and retentions. As a near build-from-scratch leader, this role establishes the processes, governance, training, performance visibility, and quality assurance frameworks required to support sustained growth and expansion into new offices. Acting as the operational quarterback for Business Development, this individual drives outcomes through both direct authority and cross-functional influence, partnering closely with shared services such as HR Learning & Development, Business Intelligence, and EPMO to ensure execution excellence regardless of reporting structure.
Your Key Contributions
  • Design and standardize Business Development operations by creating and implementing enterprise-wide processes, playbooks, and standard operating procedures across all BD functions, including in-office intake, virtual intake, phone sales, intake support, and retentions. Ensure consistent execution across all geographies and channels, eliminating performance variability driven by process inconsistency.
  • Establish and own the BD reporting and analytics framework, including dashboards, scorecards, and funnel metrics that provide real-time visibility into performance from lead generation through close and retention. Partner with IT and Business Intelligence to consolidate reporting into a single, reliable source of truth, leveraging shared services through clearly defined KPIs and service-level agreements.
  • Build and oversee a centralized BD training capability in partnership with HR's Learning & Development function. Own BD-specific training standards, content, and performance outcomes while leveraging HR's L&D infrastructure for instructional design, delivery, and program management. Ensure training resources operating under dotted-line relationships are governed by SLAs and performance metrics.
  • Develop and manage a comprehensive quality assurance program that audits consultations, phone interactions, and retention engagements for compliance with scripts, ethical guidelines, and standards. Implement QA scorecards, feedback mechanisms, and coaching loops that directly inform performance management and continuous improvement.
  • Define and document clear role expectations and accountability frameworks for all roles, from frontline team members to managers. In partnership with HR organizational design resources, establish standardized role clarity to support consistent performance management and career progression.
  • Create and enforce structured performance management cadences across the organization, including regular reviews, standardized scorecards, and accountability mechanisms aligned to defined expectations at every level.
  • Partner with Compensation to design and optimize incentive plans, commission structures, and performance contests that reinforce desired sales behaviors and conversion outcomes. Own performance strategy and behavioral objectives while ensuring compensation plans align with firm-wide philosophy, compliance requirements, and internal equity standards.
  • Serve as the operational partner to IT for the configuration, implementation, and adoption of core technology platforms, including CRM (Salesforce/Litify) and telephony (Amazon Connect). Translate operational requirements into system design decisions and drive adoption through process alignment, without serving as a technical system administrator.
  • Ensure cross-functional alignment across the full client acquisition and retention lifecycle by partnering closely with the VP of Intake, Director of the Phone Team, Director of Customer Retention & Support, Chief Marketing Officer, and Chief Operating Officer. Drive shared accountability for conversion, client experience, and retention outcomes across leadership.
  • Act as a strategic advisor to leadership, providing data-driven insights on performance, capacity planning, operational risks, and growth opportunities.
  • Build, lead, and develop the BD Operations function, including direct reports (BD Operations Managers and Specialists, Contracts team, Analyst, Project Manager) and dotted-line resources from HR Learning & Development and other shared services as applicable. Establish clear SLAs, KPIs, and governance models to ensure accountability regardless of reporting line and develop career pathways within BD Operations.

What Makes You a Great Fit
  • Cultivates Innovation - Continuously challenges legacy practices by designing and implementing new operating models, tools, and systems that improve conversion, scalability, and execution consistency across channels.
  • Strategic Mindset - Translates the firm's growth strategy into scalable operating infrastructure by anticipating future capacity needs, performance risks, and expansion requirements.
  • Business Insight.
  • Drives Vision and Purpose - Aligns leaders and teams around a shared operating vision that positions operational excellence as a core driver of client experience, revenue growth, and firm success.
  • Cultivates Innovation.
  • Ensures Accountability.

Minimum Education and Experience Requirements
  • Bachelor's degree required; MBA or advanced degree in business, operations, or related field preferred.
  • 10-15 years leading manager and directors.
  • 15+ years functional experience; multi-functional leadership experience; scaling expertise.

How You'll Benefit
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
  • 401k Match
  • Medical, Dental, & Vision Insurance
  • Options for Health Savings Account or Flexible Spending Account
  • Dependent Care FSA
  • Basic Life Insurance
  • Voluntary Life & AD&D
  • Disability Insurance
  • Hospital Indemnity Insurance
  • Employee Assistance Program
  • Calm App Subscription
  • Paid Time Off

Our Firm
At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.

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