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Implementation Manager Jobs in Columbus, OH (NOW HIRING)

DHL

Implementation Design Lead I

Westerville, OH · On-site

Implementation Design Lead I Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive ...

DHL

Implementation Design Lead I

Westerville, OH · On-site

Implementation Design Lead I Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive ...

DPDHL

Implementation Design Lead I

Westerville, OH · On-site

Implementation Design Lead I Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive ...

DPDHL

Implementation Design Lead I

Westerville, OH · On-site

Implementation Design Lead I Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive ...

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Implementation Manager information

See Columbus, OH salary details

$36.4K

$96.7K

$157K

How much do implementation manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for implementation manager in Columbus, OH is $96,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $113,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Columbus, OH? The most popular types of Implementation jobs in Columbus, OH are:
What are popular job titles related to Implementation Manager jobs in Columbus, OH? For Implementation Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Columbus, OH look for? The top searched job categories for Implementation Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Implementation Manager jobs? Cities near Columbus, OH with the most Implementation Manager job openings:
Implementation Manager jobs near you
Implementation Design Lead I

Implementation Design Lead I

DHL

Westerville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 312 frontline employees who took The Breakroom Quiz

33rd of 61 rated delivery companies

Job description

Implementation Design Lead I
Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive, customer-centric atmosphere? Do you excel in collaborating with a diverse range of internal and external stakeholders, managing systems, project timelines, and solutions? If yes, DHL Supply Chain welcomes and values your unique perspective and skills! Join us in fostering a diverse and inclusive environment where your talents are celebrated.
Job Description
The Implementation Design Lead (IDL) I is the technical resource on multiple projects, supporting Implementation Analysts developing technical requirements, testing, configuration, and technical readiness of the system.
Design and Planning:
  • Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
  • Analyze business requirements and translate them into detailed Warehouse Management System (WMS) system designs and configurations
  • Collaborate with stakeholders to define functional and technical specifications for the WMS implementation
  • Identify risks and issues related to the WMS implementation and devise mitigation strategies
  • Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.

Project Delivery:
  • Participate in development of concept of systems development, software demonstration, preparation, and execution.
  • Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure
  • Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as WMS into a new or existing client site(s).
  • Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
  • Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client
  • Provide specialty technical knowledge of one or more in-house or third-party applications.
  • Facilitate training for all levels of associates, customers, and/or business partners.

Documentation:
  • Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution
  • Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects

Required Education and Experience
  • Bachelor's degree in IT similar field or 4+ years experience in an IT environment with a technical design background, required
  • Experience in WMS implementations and support of business systems, required
  • Ability to travel 40%-70% nationally to collaborate with broader team, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
This role is in the eCommerce Business Unit.

What DHL employees say

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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