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Collection Jobs in Columbus, OH (NOW HIRING)

Lead, coach, and motivate dealership teams to hit and exceed collection goals. * Strengthen customer relationships while maintaining strong financial performance. * Partner with store leadership to ...

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Collection information

See Columbus, OH salary details

$9

$18

$27

How much do collection jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collection in Columbus, OH is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Columbus, OH? The most popular types of Collection jobs in Columbus, OH are:
What are popular job titles related to Collection jobs in Columbus, OH? For Collection jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Columbus, OH look for? The top searched job categories for Collection jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Collection jobs? Cities near Columbus, OH with the most Collection job openings:
Infographic showing various Collection job openings in Columbus, OH as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $37,950 per year, or $18.2 per hour.
BMW Sales consultant - The Wyler Collection, Dublin, Ohio

BMW Sales consultant - The Wyler Collection, Dublin, Ohio

Jeff Wyler Automotive Family

Dublin, OH • On-site

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

BMW Sales Consultant - The Wyler Collection, Dublin, Ohio

Build Your Career Where Excellence Is the Standard - The Wyler Collection | Dublin, Ohio. We are adding Sales Consultants for BMW of Dublin.

At The Wyler Collection, we don't just sell luxury cars and extraordinary automobileswe deliver an ownership experience defined by trust, precision, and world-class service. Our Dublin, Ohio campus represents the pinnacle of ultra-luxury automotive retail, and we are expanding our team of Sales consultants who take pride in setting the standard for exceptional customer care.

Whether you're an experienced Sales person or a motivated professional ready to elevate your career in Sales, this is an opportunity to work in a culture built on performance, recognition, and excellence.

Why Sales consultants choose The Wyler Collection:

A Culture of Performance. We believe great Sales person thrive with the right support. Our Service Advisors are empowered with training, tools, and leadership that allow them to perform at the highest level while delivering an exceptional client experience.

Employee Recognition & Respect. Your professionalism matters here. We recognize achievement, reward dedication, and treat our Sales consultants as trusted professionalsnot just sales figures.

Customer Experience Excellence. Our clients expect more than servicethey expect confidence, transparency, and care. You'll be the face of that experience, building lasting relationships through clear communication and thoughtful guidance.

Career Growth at an Elite Campus. Work in a state-of-the-art facility alongside top industry talent, representing some of the world's most prestigious automotive brands in an environment that values long-term career development.

Key Responsibilities:
  • Guide clients through the vehicle purchase process with professionalism and discretion
  • Demonstrate in-depth knowledge of vehicle features, specifications, and performance
  • Deliver a personalized, concierge-level experience tailored to each client's needs
  • Build long-term client relationships through outstanding service and follow-up
  • Maintain high standards of showroom presentation and brand alignment
  • Consistently achieve or exceed monthly and quarterly sales targets
  • Collaborate with finance, service, and management teams to ensure a seamless client experience
We Offer:
  • Competitive base salary + generous commission structure
  • Ongoing manufacturer and in-house training
  • Premium healthcare benefits (medical, dental, vision)
  • Elegant showroom and a strong marketing platform for increased sales
Apply Today:

If you're passionate about luxury vehicles and delivering first-class service, we'd love you to apply and submit your resume today!

Qualifications:
  • Clean driving record.
  • Valid driver's license.
  • Ability to pass drug screening.
  • Business attire.
  • Ability to manage yourself when needed.