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Customer Experience Specialist - eCommerce & Retail - 3/19/2018

Zuri Furniture in Dallas, TX, USA

Why Work Here?

“Fast growing startup, total autonomy, lots of learning, unlimited earnings potential and exposure to all parts of the business!”

Customer Experience Specialist - eCommerce & Retail

Zuri, afast growing home furnishings retailer, is looking for a highly motivated and dependable 'self-starter' with an administrative and/or sales background to fill a multifaceted position critical to the daily operations of our business, which is located in the Dallas Galleria area. Responsibilities are organized under three main categories:


Sales / Customer Support

  • Answering customer calls
  • Greeting customers and assisting w/ sales
  • Virtual Design Consultations
  • Responding to support emails
  • Answering website chat inquiries

Order Fulfillment / Buying

  • Submitting POs to vendors
  • Delivery & Customer Pick-up Coordination
  • Quoting Freight
  • Calling customers after delivery to ensure they are 100% satisfied

Daily Operations

  • General Filing & Office Organization
  • Database Management
  • Invoice Data Entry
  • Other Duties Associated with the Daily Operations of the Business

Weoffer benefitsand perks!There is also the opportunity to earn tremendous sales commissionsand move up within the organization quickly.


  • The ideal candidate must possess high attention to detail
  • Candidate must have extremely strong computer skills
  • Must have strong, friendly, and upbeat verbal and written communication skills.
  • Ability to remain cool, calm, collected and organized, even in times of high volume
  • Ability to represent Zuriand be the voice of the company while handling customers in a professional manner.
  • 1-2 Years related work experience
  • Excellent organizational skills
  • Excellent written and oral communication skills
  • Excellent Data Entry and Typing Skills with a low margin of error (45 WPM+)
  • Working Knowledge of MS Office Professional suite, particularly Excel, Word, Outlook
  • Appreciation for modern interior design and some knowledge of current trends in contemporary design (not required, but definitely a plus!)
  • Full Time (40 hours per week)
  • Ability to work weekend and holiday hours (as necessary)

Applications are only accepted on our website. Please do not call or email.

About Zuri Furniture:

Zuri Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, we have fashioned one of the largest and most unique selections of furniture and décor for the home and office. In addition, Zuri carries modern art, classic accessories, brilliant area rugs, contemporary lighting and fireplaces.

Growing to a national company in less than a decade, Zuri has two brick and mortar stores in the Dallas area as well as a website offering shipping nationwide. As an ever expanding brand, you can expect innovative and fresh new pieces as we continually update and add new products to suit your needs. We understand that as styles evolve and change over the years, our customers want a variety of choices, not the same stale, decade-old designs.

Posted date: 9 months ago

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