Our friendly and knowledgeable Client Service Reps let their interpersonal skills shine as they resolve a variety of customer inquires such as technical and billing questions for YourAreaCode.com customers across the U.S. In this role you'll be empowered to solve problems independently and make decisions that you consider to be in the customer's best interest. You'll also be able to keep up to date with our ever-evolving technology product and translate this information into terms your customers can understand. While you'll have all the training you need to work independently, you'll also enjoy the support of an encouraging team and knowledgeable leaders so at the end of the day, you can feel good about the job that you've done. Plus, you'll also enjoy the incentives and recognition YourAreaCode.com has in place to reward the efforts of your performance and the opportunities for advancement make it perfect for people looking to establish a long-term career with YourAreaCode.com.
1 year customer service experience preferred
Call center and technology experience a plus
Demonstrated competency in Windows and basic web applications
Keyboarding proficiency and use of automated systems
Stellar verbal and written communication skills
Strong problem solving skills
Ability to thrive in a lively working environment and multi-task
The flexibility to work weekends and other varied shifts as assigned
High School Diploma
Your Area Code (YAC) is an award winning web design, development and marketing firm with a central hub for managing a business' social presence.
Through its unique technology called "Push Technology", a business can update their social presence to all their major mediums which include Facebook, Twitter, SMS Mobile, a Custom Website, and Email Marketing with an easy to use Digital Marketing Dashboard.
For more information, check us out at: http://www.yourareacode.com/about/