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  • Employment Type

    Full-Time
  • Benefits Offered

    Dental, Medical, Retirement, Vision
  • Compensation

    $20 to $22 per hour

Why Work Here?

Join YSPUC in shaping the future of community living at Yosemite Lakes Park with our dedicated team.

We are currently seeking a Customer Service Representative with Accounts Receivable (AR) experience to join our team. In this role, you will primarily focus on providing excellent customer service while also serving as backup/support for AR functions for Yosemite Spring Park Utility Company. The ideal candidate will possess a strong background in AR to effectively contribute to the smooth operation of the organization. If you are a customer-focused individual with AR experience and are ready to contribute to our team's success, we invite you to apply for this exciting opportunity.

Key Responsibilities:

  • Answer multiple phone lines and promptly return phone calls.
  • Assist homeowners with questions and concerns.
  • Direct homeowners/public to the correct departments based on their needs.
  • Maintain a detailed call log.
  • Work collaboratively with CSA Supervisor and Environmental Control Committee on related tasks.
  • Coordinate tasks with CSA Supervisor and Aerobics Department.
  • Conduct scanning/filing tasks as required.
  • Ability to handle AR functions as needed such as posting payments, reconciling accounts and accurately maintaining ACH and monthly revenue spreadsheets.
  • Assist other team members in the department when needed.

Requirements:

  • 2+ year(s) previous experience in Accounts Receivable is required.
  • 1+ year(s) previous experience in Customer Service or similar field required.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Knowledge of Microsoft Office, Excel & Word.
  • Experience with Zoho Books is a plus but not required.
  • Experience with multiple line phone system.

About Yosemite Spring Park Utility Company:

Set amidst the tranquil landscapes of Yosemite Lakes Park, Yosemite Spring Park Utility Company (YSPUC) stands as the guardian of our community's most vital resource – clean, refreshing water. With a focus on reliability and sustainability, we manage and operate our water system with care and precision. Our dedicated team ensures the uninterrupted flow of clean water to each home and lot. Join us in our mission to preserve the essence of Yosemite Lakes Park, where nature's beauty meets our commitment to service excellence, ensuring a vibrant and flourishing community for generations to come.

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