“We are passionate about supporting our volunteers and improving the lives of children in foster care. We work hard but have a lot of fun!”
The Advocate Supervisor provides professional support to CASA volunteers ensuring the highest level of advocacy for children involved with the CASA program. The Advocate Supervisor is responsible for ongoing support, education and training of advocates; timely submission of all reports and documents; and compliance with stated indicators and standards.
The ideal candidate will:
Be passionate about Yolo County CASA’s mission. Be at ease working independently, while also being skilled at working collaboratively with co-workers, volunteers, and community partners. Able to think creatively to problem-solve and resolve conflicts. Understand the effects of trauma and take a trauma-informed approach to working with vulnerable populations. Able to perform and remain calm in high-pressure and/or emotionally charged situations. Skilled at public speaking and comfortable facilitating interactive training sessions. Have a good sense of humor, and believe in the Oxford comma. Ability to change direction quickly to respond to urgent needs; ability to work in an environment with frequent interruptions. Strong work and team ethic, highly motivated self-starter. Ability to motivate volunteers who may feel discouraged or overwhelmed. Must be able to engage and inspire others.
Bachelor's degree and 2 years of experience in social services and/or volunteer coordination required. Master's degree and 3+ years experience preferred.
Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect. Experience working with such families given preference.
Ability to communicate with, supervise, motivate, and empower volunteer advocates to be effective in their roles. Experience in the fields of child abuse, juvenile law or volunteer program management strongly preferred.
Excellent oral and written communication and interviewing skills.
Bi-lingual Spanish/English preferred.
Ability to work cooperatively and effectively with diverse populations, including but not limited to differences in socioeconomic background, culture, race, religion, sexual orientation, age, disability, or gender
Strong ability to establish and maintain effective working relationships and collaboration with other CASA staff, board and community partners.
Familiarity with effects of Adverse Childhood Experiences strongly preferred.
Supervise and support up to 45 active CASA volunteers.
Have a minimum of one documented monthly contact with each active CASA volunteer.
Gather and review monthly activity logs from all active volunteers and enter data into database in a timely fashion.
Consult with and be available to CASA volunteers about problems or concerns arising in their cases. Provide professional, supportive assistance and consultation.
Review, edit as necessary, and distribute volunteer court reports in a timely fashion and professional manner.
Schedule, coordinate, and attend ongoing in-service/continuing education trainings and network meetings.
Maintain advocate, child, and waitlist files in office, updating information in CASA database and adhering to written standards for handling of sensitive records.
Track court dates and documentation on each active case, attending court hearings with advocates.
Participate in volunteer evaluations as assigned by the Program Manager or Executive Director.
About Yolo County Court Appointed Special Advocates:
Yolo County CASA’s mission is to advocate for abused and neglected children in the foster system to ensure their voices are heard and their needs are met. We champion without compromise for the best interest of every Yolo County foster child. Yolo County CASA is committed to providing children with a voice in court through the advocacy of trained volunteers.