The Part-time Concierge/ Front Desk is responsible for providing excellent customer service to all veterinary, medical and general meeting and event clients. In this position, the Concierge is required to assist the client in set up and provide service at the registration desk for general client needs before, during and after the event. Keeping up the appearance of the lobby area and front desk is needed to represent a clean and welcoming facility. The Concierge must represent WVC and the Oquendo Center in a professional manner at all times when interacting with co-workers and clients. This position requires the ability to work a schedule in accordance with business needs. This is an on-call position.
Qualifications and Required Skills and Competencies
All team members are required to maintain a neat, clean and well-groomed appearance. Team Members will be provided with WVC apparel. Team Members will wear identification badges provided by WVC. Protective equipment i.e. gloves, mask, eyewear, shoe covers, apron, etc. must be worn during labs and discarded and/or removed for cleaning accordingly.
Physical Requirements and Qualifications
The daily duties of this position are physically demanding. The position may require moving equipment which can weigh up to 100 pounds and standing and walking are required. During the annual conference the level of activity increases and the amount of time spent standing and walking will be heavy. Clear vision is a requirement of the position. Corrected vision is acceptable.
Associates degree in related field; or a combination of education and experience. Experience in event planning, conferences, tradeshows, management, concierge services, hospitality, and with non-profit experience is highly desirable.
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.
Since 1928, WVC has provided comprehensive, progressive and practical continuing education opportunities to veterinary professionals from all over the world. We are proud to deliver valuable information regarding the latest methodologies to help enhance both animal and human health.
From the Annual Conference, where the best and brightest congregate for five days, to the hands-on, year-round training at the Oquendo Center, WVC is dedicated to providing quality, interactive education.
We are proud to announce that WVC was voted one of NPT's Best Nonprofits to work for in 2018! http://www.thenonprofittimes.com/news-articles/leadership-stability-organizational-flexibility-fundamental-2018-top-nonprofits-work/