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Computer Hardware Field Engineer - 4244

Posted 2 years ago in Information Technology

Worldwide TechServices is looking for a regular full-time Field Engineer to join its Infrastructure Delivery team. The Field Engineer position is solutions driven including desk side support responsibilities as well as hardware break fix services on various client products. Candidates must possess the ability to perform moderate to complex troubleshooting and repair activities. Position may require the exercise of complex analytical skills and to make decisions based on established department and company guidelines.


Providing customer break fix support for designated equipment

Communicating clearly in written and verbal form

Possess excellent customer service skills

Accepting and delivery of all service calls assigned

Completing all administrative tasks associated with each call

Responsible for control and return of assets and inventory

Other duties may be assigned to meet business needs

May provide functional guidance to colleagues


Typically requires technical school certification or equivalent and 3-5 years of relevant experience

Ability to drive yourself to client locations

Ability to lift and or move various computer equipment up to 60 lbs.

May be required to frequently climb ladders extended heights

Valid driver’s license

Reliable transportation with valid registration and adequate insurance

Must be able to pass criminal background and driving record check at time of hire and annually

Must own a basic repair tool kit

This is a full-time, non-exempt position

About World Wide TechServices:


Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com

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