We currently hiring for Inbound Customer Service Representatives. Placement of hired candidates will be determined according to the candidate’s overall qualifications and fit for the job as well as business requirements and staffing needs. We want our reps to start in the best position where they will succeed. This position requires your ability to work a fixed schedule of 40 hours a week. We are hiring individuals who can work from MONDAY - THURSDAY 9AM - 6PM EST; FRIDAY 9AM - 5PM EST or MONDAY - THURSDAY 11AM - 8PM; FRIDAY 12PM - 8PM. This is a work from home position.What does the position entail?Representatives in this position will process inbound calls for job applicants, and walk the applicant through completing the final step in the application process to begin working immediately. To be a great fit for the job, you must also meet these requirements:Have strong listening skills, professional telephone manner and ability to deal tactfully with callers in a fast paced call center environmentComfortable with and driven to meet and exceed goals and metrics as it relates to performance and quality of workReceptive to and quick to implement constructive feedback and a strong desire to continuously improveAble to multi-task: talking on the phone while on the computer for long periods of timeHave above average computer and typing skills; 35 WPM minimum keyboarding requiredA team player that works well with your coworkers and enjoys helping people succeedAble to commit to a full-time work schedulePrevious interviewing and scheduling experience, strongly preferredBenefits:Starting pay of $9.00/hour with an increase to $10.00/hour after 90 days of serviceAll employees earn Paid Time Off (PTO) after 90 days of employment, regardless of full-time or part-time status Paid training- online/virtual trainingBlue Cross Blue Shield health insurance benefits available with the company contributing to the plan401(k) plan with employer matching incentiveOther Requirements:Must be a resident of Florida, Georgia, Illinois, Indiana or Texas.Able to commit to a set fixed scheduled of MONDAY -THURSDAY 9AM - 6PM EST; FRIDAY 9AM - 5PM EST or MONDAY - THURSDAY 11AM - 8PM; FRIDAY 12PM - 8PMImportant Home Office and Computer Requirements:As a representative, you will log into our dialing system from your home using your own computer and Internet connection. You don’t need to use your own phone for this job. You MUST meet all of these requirements or your computer will not work with our dialing system. High speed and wired internet connection only - wireless/Wi-Fi NOT accepted. Your computer must plug directly into the modem in order to work with our phone system.Your computer must have at least 4 GB of RAM; 2GHz processor If hired you will need to download MS Office or OpenOffice and have Google Chrome, Firefox or Safari browsers installed (Technical help is available if needed to assist with free downloads).A phone headset will be provided. This is an exciting opportunity to work with an established Fortune 5000 advertising company from the comfort of your own home office with flexible hours! Several of our team members have recently been promoted to management positions within the organization and as a result, we are now hiring multiple part-time and full-time employees in our virtual call center. Sound too good to be true? Of course not. Working from home is becoming more and more common in the corporate landscape. We have modeled our company after other work from home call centers operated by Apple and JetBlue. We realize that making it to the office isn’t practical or realistic for everyone. We also believe that by giving our employees the opportunity to work from home, we are rewarded tenfold. We have been in business now for over 6 years and work with major corporations to be an extension of their call centers. We are A rated with the Better Business Bureau and have over 150 employees. Our company is owned and managed by a very successful advertising company called BirdDog Media. We are a family environment and take a lot of pride in what we do. If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position. By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, prerecorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by e-mail.
Posted date: 25 days ago