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“Great work environment with a fun team, along with great benefits!”
Who we are:
WEN by Chaz Dean is a revolutionary hair care product line that changes the way people care for their hair. Our products are used exclusively in our Hollywood hair salon.
This position is multifaceted with duties including but not limited too: Efficiently booking clients and answering inbound phone inquiries about appointments, handle daily opening and closing duties and assist salon clients as needed. You'll also provide customer service to retail clients in the salon and assist them in finding the right products for their hair.
Inform and educate new and existing customers about our products. You will spend a lot of time educating customers about the product line. You need to master it quickly and be patient with customers who are new to the line.
Maintain product inventory for the store and maintaining displays and sample products
Proactively resolve problems our customers may be experiencing with our product line.
Prepare regular reports for supervisors to keep them apprised of any possible areas for product line expansion that customers bring to your attention.
Book new appointments, make stylist recommendations to new clients and answer all inbound calls to the salon.
High proficiency with Mac OSX and familiarity with modern web browsers.
Familiarity with STX salon software or equivalent.
Comfortable in Excel and Word or comparable software.
A strong degree of proficiency with the Google Apps tools and features.
Passion for the hair and beauty industry is a must and previous similar experience preferred.
This is a full-time position Tuesday through Saturday.
Chaz Dean believes in a natural, healthy lifestyle, so it’s no wonder his approach to hairstyling follows suit. At his Los Angeles salon, the Chaz Dean Studio, his dedication to harmony and holistic methods quickly become obvious: On the outside, there is no signage advertising his businesses at all, and ivy-covered walls surround the mid-city bungalows to preserve the inner sanctuary. Upon entering, visitors are treated to an oasis of lush foliage, trickling fountains, quiet sitting areas, hanging lanterns and other peaceful décor. Inside, the salon and separate lifestyle bungalow have a lived-in elegance that reflects their owner’s spiritual essence.
His products and techniques are equally as healthy: Dean’s own hair-care line is made with all-natural ingredients, and he never uses bleach or developer with high levels of peroxide when coloring hair. A firm believer in educating his clients on how to maintain the health and integrity of their hair, Dean teaches that shampoos, bleach, and irons are extremely damaging and drying to the hair. So dedicated is he to this philosophy that his product line, called “WEN,” does not include a shampoo. Rather, his cleansing conditioner is a single product that both cleanses and conditions, without the use of sodium laurel sulfate or other damaging detergents found in shampoos. He has not used shampoo on himself or his clients since 1993.
Company address: 6444 Fountain Ave. Los Angeles, CA 90028
Posted date: 7 days ago
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