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ConnectWise Manage Business Consultant

Visionary 360, Inc. Tampa, FL, USA

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Our Mission: Helping technology firms succeed by implementing their tools more effectively with a financial focus.”

Job Description: ConnectWise Manage Business Consultant | Work from Home

If you enjoy helping people, have a solid understanding of the IT solution provider landscape with management experience, good understanding of QuickBooks and an inside/out ConnectWise Manage knowledge, we would like to meet you!

Visionary 360, a world leader in ConnectWise consulting, is growing and looking for the next individual to join our team of consultants. Business case discussions, planning, training, and implementing alongside each client is what makes Visionary 360 unique. We not only help re-establish their company’s operating system, we bring encouragement to help them push through boundaries.

If you LOVE ConnectWise and their suite of products; love helping others and understand the business operations side of a service provider, then we would LOVE to talk with you.

Position Type: Full time, flexible hours

Location: Work from home

Compensation: Competitive salary depending on skills and experience

Benefits: Vacation & Sick time, paid company holidays, retirement plan, health insurance options, and a fun work environment

EOE Statement: Visionary 360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, national origin, disability status, protected veteran staff.

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PLEASE NOTE: IF YOU HAVE NO EXPERIENCE WITH CONNECTWISE MANAGE, PLEASE DO NOT APPLY AS YOUR APPLICATION WILL BE IMMEDIANTLY DISQUALIFIED. ONLY APPLICANTS MEETING THE POSITION REQUIREMENTS WILL BE CONSIDERED FOR AN INTERVIEW.

We receive a lot of applications, please show your ConnectWise experience use in the Solution Provider realm to be considered. Applicants without relative experience will automatically be rejected.

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Responsibilities:

-Manage and train clients in ConnectWise Manage

-Analyze client customization needs and modify their ConnectWise Manage system as applicable following Visionary 360 Best Practices

-Implement ConnectWise Manage for our clients

-Promptly resolve client issues and requests via email, telephone, and internet remote control sessions

-Document all completed tasks and client interaction in the Visionary 360 ticketing system with great attention to detail

-Stay current on all pertinent certifications

-Stay current on all ConnectWise Manage updates and platform enhancements

Position Requirements:

-Exceptional oral and written English communication skills; ability to speak to both technical and non-technical audiences

-Excellent customer service and follow-up skills

-Ability to understand and work with multiple time zones

-Ability to pass a criminal background check

-Strong troubleshooting ability

-5+ years in relevant experience (IT Solution provider experience, managerial / operations)

-Proficiency in configuration and implementation of ConnectWise Manage (experience with other PSA & RMM tools a plus)

-Experience with integration of PSA and RMM solutions

-Concrete knowledge of ConnectWise Manage PSA

-QuickBooks Desktop & Online knowledge

Education:

-AA, AS or BS degree

-Certified ConnectWise Manage Professional certification (Can obtain after being hired)

-Financial background, understanding of general ledger and accounting system fundamentals

Work Environment - Applicant to have the following:

-Home office or adequate space dedicated exclusively to Visionary 360 business, free from unreasonable noise/distraction

-Dependable high-speed internet connection

We receive a lot of applications, please show your ConnectWise experience use in the Solution Provider realm to be considered. Applicants without relative experience will automatically be rejected.

Job Type: Full-time

Visionary 360, Inc.

About Visionary 360, Inc.:

Visionary 360, Inc. offers business consulting services for IT Solution Providers worldwide. We strive to help technology firms minimize day-to-day administrative and accounting tasks yet provide in-depth metrics on financial health.

Our Vision: Create a raving fan base by being the premier consulting firm for the IT Industry.

Our Core Values: We are problem solvers, We thrive on helping people, Because I said I would, Having fun while being the best.

Company website: https://www.visionary360.com

Posted date: 16 days ago

View all Jobs at Visionary 360, Inc.