Sorry, this job was closed 2 years ago.
Responsible for supporting the sales team by building and maintaining relationships related to specific clients through continual liaison with and support of those accounts to assist in achieving corporate sales goals. The position will function as an integral part of the sales team by providing excellent customer service, practicing and promoting constructive work habits, a positive attitude and team behavior in all levels of the organization while always striving to increase corporate sales and profitability.
Assist with customer interface and day-to-day account/relationship management
Process purchase orders by phone, email or customer portal
Confirm that purchase orders received include correct pricing, item numbers, due date and shipping information
Check inventory to determine if item is on hand or needs to be scheduled for production
Send confirmation to customer when orders are received and contact them for details or missing information needed to process the order
Communicate with Production and Logistics departments to agree on ship dates and maintain the momentum of production and deliveries
Follow-up on projects/orders to ensure production is on track and delivery dates will be met
Prioritize and manage multiple projects simultaneously, and resolve issues in a timely manner
Maintain and update customer information, records and project/order trackers
Manage customer portals and check daily for new purchase orders to process and update progress on existing orders if needed
Provide monthly inventory reports to customers as requested
Handle incoming calls and correspondence and alert sales reps to any urgent issues
Update customers on order status and delivery details to keep them informed
Complete Request for Proposal (RFP) and Request for Information (RFI) documents
Provide monthly sales reports to sales reps
Handle a variety of administrative tasks to support sales reps when they are in the field
Print sales order pick list if any changes were made to existing orders that are already within the picking window or new orders have been generated that fall in the picking window
Performs other related duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma and some college course work required; Bachelor’s Degree in Business or Marketing preferred
1-3 years of experience in manufacturing and/or fixture industry preferred
Strong organizational skills, time management skills, and ability to prioritize multiple tasks and work under pressure
Must have strong verbal and written communication skills
Ability to connect and build rapport/relationships with internal and external customers at all levels
High level of proficiency in Microsoft Excel, Word, and Outlook required
Knowledge of EPICOR or other ERP system preferred
VIRA Insight designs and manufactures quality custom store fixtures and displays for today's retailer.
Established in 1990s, the company employs more than 300+ team members in Coppell, TX and Perth Amboy, NJ.
If you are looking for an innovative company with a fast paced environment and unlimited growth opportunities, this is the right place for you!
Great benefits as well:
- Medical, Dental, and Vision insurance is offered to all full time employees and their families
- 401K Plan with matching contribution is also offered to all full time employees after an introductory period
Company address: Coppell, TX, USA
Posted date: 2 years ago
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