Sorry, this job was closed 2 years ago. See all open Service Desk Support Jobs in Cary, North Carolina

Help Desk/Service Desk Support

Posted 2 years ago in Information Technology

Our Client is looking to hire multiple Service desk support professionals for their facilities in Cary, NC

Duration : 6 Months Contract to Hire
Positions : Multiple

  • He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution.
  • Incumbent should be open for 24X7 operations.
  • Candidate should have at least 1 year of IT Help Desk Experience
  • One year technical end user Help Desk experience with Active Directory and VPN experience.
  • Client runs 24/7/365. Candidates have to be open to work all shifts, including weekends and holidays.
  • Technical Help desk/Call Center experience is required
  • Excellent Communication/customer handling skills
  • Windows 7/XP/NT/Vista and Novell experience required
  • Knowledge of Microsoft Exchange, Active Directory required
  • Any ITSM Ticketing tools experience – Remedy, HP Service Center
  • VPN and remote dial-in users

Please respond with the following details:

1) Updated Resume
2) Availability for the position:
3) Contact number and
4) good time to reach you:
5) Hourly Pay Rate:

About Vanyil LLC:

VANYIL LLC is an IT Services company offering a wide array of services for a wide spectrum of clients across life sciences, banking and mortgage, Learning Management and IT/system integrators.

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