Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago.
Vail’s focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail’s services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.
NOC Technician- Night Shift
Vail is seeking a technical Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available network spanning three sites and consisting of 2000+ nodes.
Monitoring both system and network through the use of various network management and monitoring tools
Performing various system and network maintenance tasks
Application of system and network administrative skills toward problem detection, debugging and recovery
Clearly, accurately and concisely articulate problems and symptoms when escalating issues
Primary technical skills include:
User-level knowledge of the Linux, Solaris and Windows operating systems
Familiarity with the file structures, processes, shell commands
Basic system administrative experience with UNIX and Windows operating systems preferred
Understanding TCP/IP network environment and ability to debug network problems
Strong verbal and written communication skills
Knowledge of basic Unix tools
A basic understanding of CISCO based command and their usage a plus
Ability to write basic shell scripts to automate routine tasks
Strong organizational skills with ability to multi task
BS degree in Computer Science, Computer Information Systems or equivalent preferred but not required