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Sales Leads & Marketing Coordinator

Unique Indoor Comfort in King of Prussia, PA, USA

Compensation

$35,000 to $40,000 Annually (plus commission)

Benefits Offered

401K, Dental, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“#1 Best Contractor To Work For In The East Region!”

Work hard, be nice, and have fun at Unique Indoor Comfort, an established, progressive and growth-oriented HVAC business. We are one of the nation’s most respected heating and air-conditioning operations, earning us the prestigious #1 Best Contractor To Work For award. We work with our customers to ensure that their homes are comfortable, safe and efficient. At Unique Indoor Comfort, we proudly provide unsurpassed satisfaction and professionalism to both our customers and our employees. It is the company’s top priority to provide a great culture and environment for the members of our Team and it is the top priority of the members of our Team to provide an exceptional experience to every homeowner. THAT is what makes our Team different!

We are seeking a talented, enthusiastic, high-achieving Sales Leads and Marketing Coordinator who values trust, communicates clearly, and can offer the highest level of customer service.

The Ideal Candidate:

  • is goal oriented
  • enjoys collaboration and a team environment
  • is intrigued by the opportunities of small business
  • possesses an entrepreneurial spirit
  • takes pride in customer service
  • is an excellent communicator

High energy, eagerness to learn, and great customer service skills are the key ingredients that will make you successful in this dynamic marketing and sales position. You’ll be working in tandem with the sales team, providing pre- and post- sales support with a focus on the company’s marketing and sales strategies. After your initial training, you’ll know the right questions to ask a customer. You’ll learn the different areas of expertise that each of our team possesses, and you’ll be able to match each sales lead with the appropriate Comfort Advisor.

In addition, you’ll be creating and analyzing reports of the overall effectiveness of sales activities, generating manufacturer rebates, managing the sales team’s calendars, and providing our customers with outstanding service. You must be an action-oriented problem solver who thrives in a fast-paced environment while managing a high volume of customer inquiries, sales schedules, and data.

You will also be contributing to the success of the entire Customer Experience Group. Additional marketing, sales, or administrative duties will be assigned as needed for special projects.

Primary duties of this position include:

  • Provide unmatched customer service
  • Learn all services and product offerings to effectively communicate with our customers
  • Respond to customer inquiries by email or phone providing an unequaled first-impression
  • Generate, cultivate, and follow-up on revenue-producing opportunities and marketing initiatives to produce lead opportunities for sales or service teams
  • Assist the Customer Experience Group with inbound phone calls and service scheduling
  • Maximize sales team effectiveness by managing sales inquiry, team skill-set, and schedules
  • Produce weekly sales reports and other sales data as requested
  • Assist in the development of marketing campaigns and customer correspondence

Attributes to be successful:

  • Clear, confident, & effective communicator over the phone (with customers) and in person (with team)
  • Strategic thinker who possesses the ability to anticipate problems and find solutions
  • Strong organizational skills with attention to detail
  • Good time-management, possessing the ability to balance priorities

Benefits of Working for Unique Indoor Comfort:

  • Growth oriented, energetic culture
  • Excellent training and ongoing support
  • Opportunity for a career by growing with a young company
  • Working alongside a group of individuals who care about our customers
  • Casual and professional workplace
  • Work with a “fair and square” management team who are committed to your success

Requirements:

  • Minimum two years customer service experience in an office environment
  • Some sales experience is preferred
  • Bachelor’s Degree is preferred
  • Strong Computer skills – MS Office, database management, etc.
  • Hours include rotating 8 hour shift to cover 7am – 7pm. Some weekend hours too.
  • Able to pass a drug screening and background check.

Compensation/Benefits:

Annual compensation based on experience and ability. Bonuses based on company performance. Dental, vision and health benefits, HSA/FSA, matching 401k, PTO, employee referral bonuses, annual company parties and family fun days, team-building activities, on-going technical and soft skills training, employee recognition, diversity in the workplace.

Visit our web site at: www.UniqueHeatingAndCooling.com.

Unique Indoor Comfort

About Unique Indoor Comfort:

Unique Indoor Comfort is different from most residential contractors in business today. We strive to restore the trust between Homeowners and people that work on their homes. Every decision we make is based on what is best for our Customers. Our goal is to build a relationship with every homeowner we come into contact with and provide a "WOW" experience. We achieve these results by building a team of UNIQUE individuals who are dedicated to customer service, self-development, and take pride in their craftsmanship. Below you will find our Mission Statement, our Vision and our Company Standards.

Mission Statement:
To create a personal relationship with every customer, built on trust, reliability and clear communication. This will be achieved by fostering a culture of continuous improvement where quality-focused individuals form a team that is truly Unique in our industry.

Vision:
Be the most customer-focused, innovative and reliable company in our industry.

UNIQUE STANDARDS
To provide a "WOW" customer experience, we will:
1. Communicate effectively
2. Constantly improve
3. Be trustworthy advisers
4. Play with passion.
5. Work hard and be nice

Company address: 780 Fifth Avenue, Suite 140, King Of Prussia, PA 19406

Posted date: 2 days ago

View all Jobs at Unique Indoor Comfort