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Compensation

CA$18 to CA$20 Hourly

Employment Type

Contractor

Reporting to the Facilities Team Lead, the Receptionist is the first point of contact for external stakeholders. As the face of Innovapost, the Receptionist is primarily responsible for greeting visitors, answering incoming calls and directing callers to appropriate staff members, receiving incoming couriers, sorting mail, and issuing/tracking visitor badges. This role also helps to support internal facilities management activities and works closely with the Facilities team as a whole.

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES

  • Greet and serve as the front reception liaison for walk-in visitors and guests
  • Answers and effectively handle incoming calls on a multi-line switchboard
  • Maintain company directories
  • Manage mail and couriers, emailing and handling general office duties
  • Manage visitors access, badges and security to the Innovapost Office
  • May support the Facility Management and Executive Assistant teams
  • May act as a back-up for Executive Assistant
  • Act as the liaison between the executive assistant and the visitors / guests
  • Organize and coordinate any special requests
  • Order supplies
  • Can support third party relationship for facility related issues, etc.
  • Make taxi arrangements
  • Assist in the coordination of corporate event when required
  • Help prepare and organize rooms for meetings as needed

Overall, Selected candidate would spend 10 % of her/his day on the phone and the rest of the time at the front desk

QUALIFICATIONS

  • Stakeholder Management: experienced in collaborating with multiple stakeholders internally and externally
  • Administration: experienced in managing a diverse range of administrative tasks; computer skills

CERTIFICATIONS

  • Academic: High School Diploma (required); a college certificate is an asset

EXPERIENCE

  • Minimum 1 – 3 years’ experience in related field of activity

OVERALL SKILLS – ABILITIES

  • Reliability is extremely importantMake sure to check references of the candidate you will submit. Innovapost only wants to receive extremely reliable candidates.
  • Strong customer services skills. Someone with short experience as a receptionist but with a background in customer service would be considered
  • Excellent interpersonal skills
  • On time and good positive attitude
  • Quick learner
  • Ability to multitask with strong attention to detail
  • Advanced degree of discretion and judgment while interfacing with important customers and clients and highly sensitive information
  • Facilitate and encourage collaboration and work as one team
  • Ability to navigate through uncertainty and change within the organization
  • Cross train to assist other Facility team members when required
  • Good knowledge of Microsoft Office Suite applications

Tundra Technical Solutions

About Tundra Technical Solutions:

Check us out on LinkedIn to learn more about what we do https://www.linkedin.com/company/tundra-technical-solutions/life

A global provider of innovative staffing solutions and services, Tundra was formed with a simple idea — ‘Go Beyond’ — challenge conventional practices while redefining clients’ expectations. Since 2004, Tundra has grown quickly, today operating offices across North America, Europe and Asia. We are actively working with top global contract and full-time talent.

To ‘Go Beyond’ and ‘Redefine our Client Expectations,’ Tundra developed a clear and concise Vision: “To become the number one presenter for the top global talent.” Simply ‘finding people’ is not enough; our clients require the ‘right people’ at the ‘right time’ and for the ‘right role.’ Attract, engaging and maintaining relationships with the most talented resources is our distinctive competence.

Please contact us if your business seeks a recruiting partner who finds the very best talent and challenges conventional recruitment practices, ideas, processes and tools. Our innovative approach to Permanent and Contingent Recruitment, Direct Source Solutions, Recruitment Process Outsourcing (RPO), MSP services and Payroll Management Solutions has positioned Tundra as one of world’s fastest growing human capital management companies.