Senior Encompass Administrator / Mortgage Systems Analyst - Remote

TSP Consulting Services Mount Laurel, NJ, USA



$80,000 Annually

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type


Why Work Here?

“Fast-paced dynamic collaborative environment for people that like to impress.”

We are looking for applicants who live within the contiguous United States. H-1B candidates and recruiting firms need not respond.

About this job

As an Encompass Administrator, you will be responsible for the advanced analysis, configuration, customization, and maintenance of the loan origination systems (LOS) used by TSP’s clients with a special emphasis on Ellie Mae’s Encompass system.

The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work both independently and as part of a team and can always deliver outstanding work in a fast paced, highly visible role.

Required Duties

  • Monitor and maintain the lending systems used by TSP clients such as Encompass.
  • Keep team members and end-users apprised of any systems related issues, events, or anomalies that may affect system performance or availability.
  • Maintain a strong understanding of banking and mortgage compliance and regulatory requirements as they apply to systems.
  • Maintain a working knowledge of all end-user functional roles and responsibilities as they relate to systems usage.
  • Perform, direct, or assist as needed, in the configuration and customization of systems applications.
  • Follow IT governance policies for processes, information exchange and system implementation.
  • Analyze systems vendor documentation and technical specifications of any new releases for deployment or consideration to determine its intended functionality.
  • Assure that systems vendor update/releases are thoroughly tested and then deployed.
  • Manage and document systems configuration changes.
  • Train end-users on system functions
  • Gather and document business and technical requirements using required documentation tools
  • Develop use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
  • Create and maintain systems and training documentation
  • Collaborate on best practices and methods to achieve business objectives
  • Communicate service offering sales opportunities to your manager and/or client services manager
  • Other duties as may be assigned

Required Qualifications

  • Work requires knowledge of mortgage industry guidelines/regulations.
  • Previous Encompass Loan Origination System (LOS) administration and implementation experience
  • High aptitude and interest in working with the business users to analyze processes and derive business requirements.
  • Proficiency in Visio, Excel, Word, PowerPoint, Windows, Internet Explorer, Chrome, Outlook, and Adobe Acrobat.
  • Proficient with process mapping requirements.
  • Proficient with writing test cases.
  • Familiarity writing report queries
  • Understanding of current industry best practices, and an understanding of the technology stack being used, to identify and optimize business rule sets.
  • Support the process of interviewing users and reviewing existing documentation to elicit business requirements.
  • Excellent communication skills (oral and written).
  • Develop positive working relationships and a strong rapport with team members and business stakeholders.
  • Meets productivity standards and achieves key outcomes.
  • Contributes to building a positive team spirit and treats others with respect.
  • Maintains confidentiality of information and uses information appropriately.
  • Exhibits sound judgment when making decisions and recommendations.
  • Analyzes and interprets information accurately.

Special Requirements

  • Must always demonstrate:
  • Ability to work independently as well as work in a team environment;
  • Strong logic skills;
  • Strong interpersonal skills;
  • Ability to handle multiple projects simultaneously;
  • Proficiency in Workflow Design.


  • In-depth understanding of the Mortgage Lending process
  • Prior experience configuring or administering loan origination systems (LOS) such as MortgageFlex, Mortgage Cadence, Enterprise Lending Center, LoanQuest, WIPRO NetOxygen, Empower, and other similar rules-based, tool-kit oriented LOS applications.


  • Position may require 15% travel.


  • US based candidates only.
  • No H-1B candidates.
  • No Recruiting Firms.

Equal & Opportunity

TSP Consulting is an Equal Opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

TSP Consulting Services

About TSP Consulting Services:

At TSP Consulting, our mission is to help businesses in mortgage banking and finance realize their goals by bridging the gaps between people, process, and technology. Our services include LOS assessments, system administration and configuration, custom App development, systems integrations, business intelligence, web design and process re-engineering with a special emphasis on enterprise class solutions. For more information about TSP Consulting, visit our web site at

Company website:

Company address: 2000 Midlantic Drive, Suite 220, MtLaurel, NJ 08054

Posted date: 9 days ago

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