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Utilization Review (must be LPN) - new facility East New Orleans

Benefits Offered

Life, Dental, Vision, Medical, 401K

Employment Type

Townsend is growing, and an experienced Utilization Review Coordinator is needed for our beautiful, new, soon-to-be open facility! If you truly care about patients, then we have a career waiting for you! Townsend is an industry leader in providing addiction treatment to adult patients throughout Louisiana, and Townsend is part of American Addiction Centers, which provides outstanding benefits for full time employees - and even partial benefits for part time employees!

Townsend invests in our staff with great benefits and perks including:

  1. 100% company-paid health insurance with a low deductible and low co-pays;

  2. Opportunity to add spouse and dependents to your insurance;

  3. Vision and dental insurance for you and your family;

  4. $50,000 life insurance that is 100% company-paid (with the option to purchase more for you and/or your family);

  5. Generous vacation/sick (starting at 22 days of Paid Time Off per year as a new employee – this increases the longer you are with the company – up to 31 days per year after you’ve been an employee for 48 months);

  6. $1,000 per employee per 12 months for Continuing Education reimbursement;

  7. Retirement plan – a 401K with partial company match and 100% company vesting at 3 years;

  8. Many supplemental insurance plans like accident, critical illness, identify theft, more;

  9. Opportunity to purchase stock in the company at a special employee-only rate;

  10. Great working environment and the opportunity to change people’s lives!


Additional information is available at careers.americanaddictioncenters.org or townsendla.com/careers

Email your resume, cover letter and hourly pay rate or salary expectations to TownsendJobs@ContactAAC.com TODAY for immediate, confidential consideration. Write “UTILIZATION REVIEW COORDINATOR FOR NEW FACILITY” in the subject line.

You must have the following credentials, skills and experience for this position:

  • Graduate of an accredited school of nursing.

  • Current licensure in good standing in Louisiana.

  • Prior nursing experience, preferably in addiction treatment

  • Must have significant experience working in Utilization Review. ** Experience must be clearly described on your resume.

  • Willingness / ability to provide patient care in the event that the UR workload is light and/or nursing team has an emergency staffing shortage.

  • Great computer skills including solid understanding of how to use email programs, Word, Excel, etc.

  • Able to effectively communicate both in writing and verbally.

  • Able to positively interact and develop rapport with clients and their families, professional support staff, team members and various levels of staff from the community agencies.

  • Able to act as a role model, demonstrating appropriate problem-solving skills and stress-management skills.

  • Possess an understanding of the role of 12-step principles in sobriety.

  • Willingness to provide excellent customer service.

  • If in recovery, must have 2 years of sobriety.

  • Local candidates only (no relocation)

If you join Townsend, you’ll enjoy the following responsibilities:

  • Pre-certifying new admission insurance clients with insurance companies.

  • Completing concurrent reviews for caseload to extend clients’ length of stay.

  • Sending daily census data to clinical team and uploading for billing team.

  • Communicating authorizations to clinical team to inform what level of care has been authorized for clients.

  • Communicating with the insurance department if a client does not have coverage or there are limitations on client’s policy that becomes available as case is opened with insurance company.

  • Working with clinical and client care team to communicate insurance case manager’s request for specific treatment, follow ups, and individualized care.

  • Ensuring clinical information is available, and if not, following up to ensure information is available.

  • Preparing for weekly meetings to discuss appropriate discharge dates based on authorizations.

  • Other duties as assigned.

  • Fulfilling all duties in a manner that demonstrates company’s core values: Integrity, Compassion, Teamwork, Stewardship, Progressiveness and Sustainability.

About Townsend:

Townsend is the leader in the field of addiction treatment in Louisiana, using the most innovative treatment models and genetic research to help thousands of individuals achieve recovery. At Townsend, we understand that addiction is a chronic, progressive brain-based disease that is typically self-medicated with alcohol, drugs, gambling, compulsive overeating, and other substances or behaviors. Thus, even if the substance use and behaviors stop, the primary symptoms of addiction will still be present. Currently there is no cure for addiction, but there is hope at Townsend. Our treatment centers are focused on achieving remission of symptoms which will stop a person from seeking drugs or engaging in other behaviors to feel better.

Posted date: 3 months ago

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