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Guest Service Associate (Valet Parker) #2

Posted 2 years ago in Hospitality/Restaurant



Hotel Guest Service Associates Job Description:

The Valet Parker/Guest Service Associate is responsible for providing exceptional hospitality in an attentive, friendly and efficient manner to all guests during their entire stay. The Guest Service Associate is also responsible for parking and retrieving guest vehicles in a prompt yet safe manner.

For people who can feel truly passionate about a job, for people who can create that passion in others, and for people who crave earning the opportunities that arise in a growth environment, Towne Park could be home.

Job Requirements
 High school diploma or general education degree (GED); OR one to three months related experience and/or training; OR equivalent combination of education and experience
 Must have and maintain a valid driver’s license and clean driving record
 For insurance purposes, must be at least 18 years of age and be able to pass all Towne Park background screenings, including MVR and drug screening
 Must be proficient in speaking, reading, and writing English

About Towne Park:

Who is Towne Park? We’re 10,000+ teammates delivering specialized hospitality services to 650 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We’re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We’re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!

For over 25 years, Towne Park has continued to deliver specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.

Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.

Consider joining Towne Park if you're Driven To Serve®. Please visit www.townepark.jobs to apply today!


Towne Park is an Equal Opportunity Employer (EOE).


What does Towne Park have to offer?





Competitive pay and benefits
Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
A national footprint. Wherever life may take you, chances are that Towne Park is already there.
What will I do at Towne Park?

The Valet Parking Attendant provides exceptional hospitality services to guests in an attentive, friendly and efficient manner. In this key role, you will be responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Some of the main duties of a Valet Parking Attendant include, but are not limited to:
Maintaining pleasant, friendly and professional demeanor with all guests, co-workers and clients.
Acknowledging, greeting and welcoming guests to the location, using appropriate Towne Park protocols.
Running at top speed to park and retrieve vehicles and driving slowly and cautiously.
Assisting guests with bell service, luggage storage, directions, taxis, reservations, information about meeting rooms and/or amenities of the facility and other inquiries as needed.
Explaining parking rates and retrieval procedures to guests upon arrival.
Working flexible schedules and extended hours are sometimes required.
Knowledge, Skills & Abilities:
Must be able to read and write standard English language
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees
Must be able to perform basic math in relation to American money, understand rates applicable to time passed and understand 24 hour and military time systems
Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distance


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